Claude Nkoulou
Charlotte
Summary
I am friendly and reliable with a positive attitude and excellent customer service skills. I understand the importance of maintaining accurate cash handling and efficient transaction processes. I am dedicated to creating a welcoming atmosphere and ensuring satisfaction for customers, my coworkers, and superiors.
Overview
3
3
years of professional experience
Work History
Cashier
Harris Teeter
08.2022 - Current
- Technology - Using the software on the computers and using machines to complete different transactions accurately.
- Communication - Communicating professionally with management to work through issues, helping coworkers and customers daily, and being patient and considerate of customers who are not fluent in English.
- Customer Service - Greeting people politely, ensuring they have everything they need, and setting a happy and comfortable mood for the customers by smiling and maintaining small talk with them.
- Global and intercultural fluency - Treating every customer respectfully, not discriminating against race, appearance, sexuality, gender, or disability.
- Teamwork - Helping teach/train new cashiers, assisting other cashiers with bagging, picking up coworkers offered shifts, finishing night shift cleaning, and resetting duties with others.
- Professionalism and work ethic - Wearing the uniform properly, arriving on time, calling out in advance, and listening to management’s instructions to handle things efficiently.
Education
Business Finance
University of North Carolina Greensboro
1400 Spring Garden St, Greensboro, NC 2741206-2027
Biology
Central Piedmont Community College
Matthews, NC03.2024
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Christian Comprehensive Secondary School
05.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Written and verbal communication
- Payment processing
- Bilingual
- Time management skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Cashier
Harris Teeter
08.2022 - Current
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Christian Comprehensive Secondary School
Business Finance
University of North Carolina Greensboro
Biology
Central Piedmont Community College
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