Clara Ranney
Hillsborough
Summary
Versatile and dedicated, I excelled at Sunny Acres Pet Resort, enhancing pet owner satisfaction and safety. Leveraging strong work ethic and exceptional customer service skills, I adeptly managed emergencies and fostered animal socialization, contributing to a positive, adaptable work environment. My professionalism and teamwork underpin a proven track record of success in diverse roles.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, and doing basic maintenance of facilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pet Handler
Sunny Acres Pet Resort
07.2024 - 08.2024
- Ensured pet safety and comfort by meticulously following handling guidelines and protocols.
- Organized group play sessions for socialization purposes among compatible animals, fostering friendships between different species within our care environment.
- Improved pet owner satisfaction by providing personalized care and attention to their pets during handling sessions..
- Responded quickly and efficiently to emergencies, providing first aid care when necessary and contacting veterinary professionals for further assistance if needed.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
Sales Associate
Formalwear Outlet
02.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
N/A - Environmental Biology
Appalachian State University
Boone, NCSkills
- Patience and calmness
- Strong work ethic
- Animal behavior
- Pet handling
- Basic maintenance
- Teamwork and collaboration
- Customer service
- Time management
Certification
WorkKeys Platinum Honor
Timeline
Pet Handler
Sunny Acres Pet Resort
07.2024 - 08.2024
Sales Associate
Formalwear Outlet
02.2023 - 05.2023
WorkKeys Platinum Honor
N/A - Environmental Biology
Appalachian State University
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