Claire Sluis
Mooresville
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Hickory Tavern
01.2024 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Customer Service Clerk
Harris Teeter
01.2023 - 03.2024
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Responded to customer inquires and concerns via various channels ( in-person and telephone).
- Delivered accurate information about products, services, and all inquires related to the business.
Restaurant Hostess
Chili's Restaurant
01.2022 - 03.2023
- Provided a welcoming atmosphere by greeting and seating guests.
- Managing reservations efficiently to optimize server flow and kitchen output by monitoring restaurant activity to promote steady flow and seating with ease.
- Handled inquires, resolved complaints, and ensured guests had a positive dining experience.
- Worked with servers, kitchen staff, and other team members to ensure efficient service and guest satisfaction.
- Assisted with opening and closing tasks, prepared seating area, and ensured a dining area was clean and organized.
- Assisted and completed all other tasks as assigned.
Education
Mooresville High School
Mooresville, NC05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales techniques
- Performance improvement
Certification
- Certified Nursing Assistant
- Cardiopulmonary Resuscitation License
Timeline
Server
Hickory Tavern
01.2024 - 06.2025
Customer Service Clerk
Harris Teeter
01.2023 - 03.2024
Restaurant Hostess
Chili's Restaurant
01.2022 - 03.2023
Mooresville High School
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