Claire Johnson
Charlotte
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy.
Overview
6
6
years of professional experience
Work History
Office Manager
Heidi E. Royal Law Firm
07.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and shipment receiving.
Server/Bartender
Rosemont Wine Bar and Market
07.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista Shift Lead
Coffee Guy Cafe
08.2022 - 05.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for a wide variety specialty drinks.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Assistant Catering Manager
Culinary Productions Inc.
05.2021 - 05.2023
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Worked with chefs to plan menus according to client needs and budgets.
- Handled catering scheduling, ordered food and planned events.
Accountant Assistant
Personal Finance
12.2018 - 01.2020
- Answered phone calls regarding financial matters such as payments due.
- Helped prepare month-end, quarterly and year-end closings.
- Produced and distributed invoices and financial documents.
- Used spreadsheets to track data and produce charts.
- Reviewed general ledger entries and assessed accuracy.
Education
No Degree - Accounting Technology And Bookkeeping
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Central Baptist School
05.2016
Skills
- Effective Communicator
- Highly Organized
- Operational Procedures
- Customer Service
- Worker Training
- Barista Training
- Order Management
Contact
Charlotte, NC 28205
Education
Hattiesburg, MS,Pensacola, FL
Timeline
Office Manager
Heidi E. Royal Law Firm
07.2024 - Current
Server/Bartender
Rosemont Wine Bar and Market
07.2023 - 07.2024
Barista Shift Lead
Coffee Guy Cafe
08.2022 - 05.2023
Assistant Catering Manager
Culinary Productions Inc.
05.2021 - 05.2023
Accountant Assistant
Personal Finance
12.2018 - 01.2020
High School Diploma -
Central Baptist School
No Degree - Accounting Technology And Bookkeeping
Pensacola Christian College
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