Citlaly Guillermo Lopez
Raleigh
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Server
Mezcalito
Cary
12.2025 - 04.2026
- Provided friendly and efficient service to customers in a fast-paced environment.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Maintained cleanliness and organization of dining area throughout the shift.
- Upsold menu items, enhancing customer experience through knowledgeable recommendations.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Dennys
Raleigh
02.2025 - 12.2025
- Collaborated with team members to ensure smooth restaurant operations during busy hours.
- Provided excellent customer service to ensure satisfaction.
- Processed payments using point-of-sale systems efficiently and accurately.
BOH Team Member
Chick-fil-A
Raleigh
06.2023 - 12.2023
- Maintained cleanliness and organization in kitchen and storage areas.
- Collaborated with teammates to ensure timely order fulfillment during busy shifts.
- Assisted in training new team members on food preparation processes.
- Set up, stocked, and restocked workstations with necessary supplies.
- Cleaned kitchen equipment before and after each shift according to health codes regulations.
Education
Willow Spring High School
Fuquay-Varina, NCSkills
- Customer service
- Team collaboration
- Effective communication
- Time management
- Order management
- Cleanliness standards
- Task prioritization
- Positive guest interactions
- Multitasking and organization
- Calm demeanor
- Professional appearance
Timeline
Server
Mezcalito
12.2025 - 04.2026
Server
Dennys
02.2025 - 12.2025
BOH Team Member
Chick-fil-A
06.2023 - 12.2023
Willow Spring High School