Cindy Vazquez Barrera

• Assisted customers in selecting home improvement products and materials.
• Maintained a clean and organized sales floor for optimal customer experience.
• Provided product information and answered customer inquiries effectively.
• Collaborated with team members to ensure efficient inventory management.
• Processed transactions accurately at the point of sale system.
• Supported promotional events by setting up displays and signage.
• Trained new employees on store policies and customer service standards.
• Built strong relationships with key accounts through regular visits and follow-ups.
• Educated customers on product features and technical details to highlight benefits.
• Resolved customer complaints in a timely manner.
• Stayed up to date on company products and services to support sales objectives.
• Followed up with customers post-sale to ensure satisfaction with their purchase decision.
• Gave top-notch service to everyone in order to provide ample sales opportunities.
• Researched competitors, economics and other key facets to better understand current market trends.
• Participated in team meetings to review progress against objectives set by management.
• Negotiated prices and set up contracts to finalize sales agreements.
• Tracked competitor activities, products, services, and prices.
• Write, completed, and filed documentation to finalize sales.
• Identified opportunities for cross-selling products or services within existing accounts.
• Performed data entry into CRM system including account information and sales activity logs.
• Maintained accurate records of customer interactions and transactions.
• Established processes for tracking leads from initial contact through closure of sale.
• Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
• Planned outbound sales calls and emails campaigns targeting prospective clients.
• Calculated production, delivery, and installation costs to provide customers with accurate quotes.
• Compiled key customer data to plan selling strategies and identify specific client needs.
• Participated in negotiations with vendors for procurement of materials at best prices.
• Negotiated deals and handled complaints or objections.
• Greeted and assisted customers to foster positive experiences.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Identified customer needs by asking questions and advising on best solutions.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Maximized sales by keeping areas tidy, fully stocked and correctly priced.
• Operated register, handled cash and processed credit card transactions.
• Reset store displays for special events and seasonal merchandise changes.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.
• Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
• Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
• Recognized security risks to properly handle situations.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Reduced process lags by training employees on best practices and protocols.
• Recruited, hired and trained new hires to optimize profitability.

• Assisted customers in selecting home improvement products and materials.
• Maintained a clean and organized sales floor for optimal customer experience.
• Provided product information and answered customer inquiries effectively.
• Conducted product demonstrations to highlight features and benefits.
• Processed transactions accurately at the point of sale system.
• Trained new employees on store policies and customer service standards.
• Built strong relationships with key accounts through regular visits and follow-ups.
• Educated customers on product features and technical details to highlight benefits.
• Resolved customer complaints in a timely manner.
• Stayed up to date on company products and services to support sales objectives.

Engage with contractors and help with a variety of needs and request.

Answer questions, call and close sales.

Build and maintain relationships with contractors.

• Translate and assist Spanish speaking customers.