Cilia Funez Salgado
High Point
Summary
Customer service and administrative support professional experienced in fast-paced environments, catering, event coordination, and bilingual communication. Organizes schedules, maintains orderly work areas, assists guests, and communicates effectively. Capable of managing multiple responsibilities and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Customer Service & Operations Team Member
Chick-fil-A Restaurants
High Point, NC
08.2023 - Current
- Provide friendly, professional customer service in a high-volume environment while responding to guest questions and concerns.
- Maintain clean, organized service areas and restock supplies and utensils to support smooth daily operations.
- Communicate effectively with coworkers during busy periods to coordinate tasks and maintain efficient service.
- Assist both English- and Spanish-speaking guests, providing clear communication and a welcoming experience.
Lead Catering Associate / Event Coordinator
Kanteen Catering & MP Catering
California
01.2026 - 08.2026
- Assisting in leadin catering teams during weddings and special events, coordinating staff responsibilities to help ensure events ran smoothly and on schedule.
- Helped organize event setup and completed event breakdown/cleanup, including tables, decorations, food stations, dining areas, and service supplies.
- Delegated tasks and worked closely with team members to maintain efficient service throughout events.
- Provided attentive guest service, served food and beverages, and handled customer payments as needed.
Vice President, Deaf Ministry Association
Christian Life College / Deaf Ministry Association
Stockton, CA
08.2025 - 07.2026
- Coordinated meetings, events, and activities supporting the Deaf community and helped ensure programs were organized and executed effectively.
- Delegated group responsibilities and assigned roles to members based on event and ministry needs.
- Organized church services involving Deaf ministry and coordinated interpreter schedules to ensure appropriate coverage.
- Communicated with members, organized schedules, and followed up on assigned responsibilities to keep activities on track.
American Sign Language Interpreter
Charlotte Elmer
09.2025 - 07.2026
- Provided ASL interpretation for a Deaf individual during school, church services, community activities, outings, and fellowship events.
- Maintained confidentiality, professionalism, and clear communication across a variety of settings.
- Adapted communication and interpreting approach to meet individual needs and changing environments.
Education
Associate of Science -
Deaf Studies | Christian Life College
Stockton, CA09-2026
Skills
- ASL/Deaf Community Support
- Bilingual communication
- Customer Service
- Front desk support
- Scheduling & Organization
- Time Management
- Attention to Detail
- Fast-Paced Multitasking
- Organization
- Community Engagement
- Google workspace
Timeline
Lead Catering Associate / Event Coordinator
Kanteen Catering & MP Catering
01.2026 - 08.2026
American Sign Language Interpreter
Charlotte Elmer
09.2025 - 07.2026
Vice President, Deaf Ministry Association
Christian Life College / Deaf Ministry Association
08.2025 - 07.2026
Customer Service & Operations Team Member
Chick-fil-A Restaurants
08.2023 - Current
Associate of Science -
Deaf Studies | Christian Life College