CiGi Horne
Smithfield
Summary
Accomplished leader in postal delivery with USPS, adept at providing exceptional customer service and well-versed in postal regulations. Possessing keen attention to detail, I have successfully enhanced mail efficiency in Wilson, NC through efficient time management and collaborative teamwork, while prioritizing safety protocols. Proficient in resolving customer issues, I consistently strive for excellence and foster community trust.
Overview
10
10
years of professional experience
1
1
Certification
Work History
City Carrier
USPS
11.2014 - Current
- Managed teams and oversaw clerical tasks.
- Applied solutions-oriented skills to manage client issues.
- Ensured positive customer experiences through attentive and efficient problem-solving.
- Ensured timely and accurate mail delivery.
- Provided precise handling of CODs and postage fees with rigorous attention to fee collection.
Education
High School Diploma - undefined
Northern Nash Sr High School
Red Oak05.2001
Skills
- Customer Service
- Supervisor Training
- Attention to Detail
- Time Management
- Computer Skills
- Microsoft Office Experience
Certification
Yellow-belt Project Certification
Timeline
City Carrier
USPS
11.2014 - Current
High School Diploma - undefined
Northern Nash Sr High School
Yellow-belt Project Certification
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