Cierra Edwards
High Point
Summary
Dynamic and highly reliable professional with extensive experience as a Bartender at Pier 6 Seafood and Oyster House. Proven ability to enhance guest experiences through exceptional customer service and effective communication. Skilled in cash handling and multitasking, consistently developing loyal clientele while maintaining a positive team environment. Proven track record of exceeding sales targets through innovative promotions, upselling premium spirits, and creating engaging customer experiences that consistently boost revenue and foster a loyal clientele.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Pier 6 Seafood and Oyster House
01.2021 - 06.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Front Desk Receptionist
KUKA
10.2018 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Provided basic technical support for front office equipment, minimizing downtime.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Bartender
Blue Rock Pizza & Tap
10.2013 - 06.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
No Degree - Business
Lees McRae College
Banner Elk, NCNo Degree - Chemical Engineering
San Jacinto College
Pasadena, TXHigh School Diploma -
Ledford Senior High School
Thomasville, NC06-2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Clear and effective communication
- Attention to detail
- Time management
- Telephone etiquette
Certification
- TABC and Food Handlers License - 2017-currently
Languages
English
Full Professional
Interests
- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Bartender
Pier 6 Seafood and Oyster House
01.2021 - 06.2025
Front Desk Receptionist
KUKA
10.2018 - 10.2020
Bartender
Blue Rock Pizza & Tap
10.2013 - 06.2017
No Degree - Business
Lees McRae College
No Degree - Chemical Engineering
San Jacinto College
High School Diploma -
Ledford Senior High School
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