Ciera Mcclanahan
Winston-Salem
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Furniture Inspector
Ashley Furniture Distribution Center
04.2023 - Current
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Improved product quality with stringent inspection techniques, identifying defects before products reached market.
- Trained other workers in inspection and testing procedures.
- Updated quality control records and reports.
- Sampled products to verify compliance with standards
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Quality Control Inspector
CPP Global
06.2022 - 08.2023
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Upholsterer
Ashley Furniture Distribution Center
01.2019 - 07.2022
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Added materials and built up cardboard to pad seats and arms.
- Fit material on frames using glue, staples and tools.
Customer Service Representative
Big Lots
01.2017 - 02.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Upholsterer
Woodhouse upholstery
07.2016 - 03.2017
- Added materials and built up cardboard to pad seats and arms.
- Fit material on frames using glue, staples and tools.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Education
GED -
Randleman High School
Randleman, NCSkills
- Stapling and tacking skills
- Quality control standards
- Critical thinking
- Team building
- Problem resolution
- Customer service
- Computer skills
- Quality control
- Equipment operation
Education and Training
true,other
Timeline
Furniture Inspector
Ashley Furniture Distribution Center
04.2023 - Current
Quality Control Inspector
CPP Global
06.2022 - 08.2023
Upholsterer
Ashley Furniture Distribution Center
01.2019 - 07.2022
Customer Service Representative
Big Lots
01.2017 - 02.2019
Upholsterer
Woodhouse upholstery
07.2016 - 03.2017
GED -
Randleman High School
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