CHRISTY STEWART

• CEBS certified
• Optimize customer experience by delivering superior services and effectively troubleshooting issues
• Cultivate positive relationships with contractors to deliver packages timely
• Evaluate customer needs and feedback to drive service improvements
• Collaborate with new staff members to address inefficiencies
• Devise and implemented processes and procedures to streamline operations
• Gathere, organize and input information into digital database
• Transitioned to a lateral role in QA to excel in our VSA experience
• Built a rapport with drivers as they check in daily
• Excelled and improved our ITQA process

Loaded trucks for outbound sort

Transitioned to smalls and advanced our daily score exponentially

Continued to work with PM managers to float as needed

• Spearheaded quality compliance with company standards and design specifications
• Provided weekly inventory reports and customer orders
• First point of contact and senior liaison for global vendors
• Continuous communication with present clients and secured new prospects

Full time, licensed real estate broker in NC

Certified listing agent as well as assisting clients with buying needs

Worked closely with contractors, attorneys and other vendors to supply the proper needs to my clients