Christy Jimson
Shelby
Summary
Highly skilled Certified Nursing Assistant with extensive experience in patient care and administrative duties, demonstrated during my tenure at White Oak Manor. Excel in maintaining confidentiality and following HIPAA guidelines, with a proven track record in improving patient satisfaction. Expert in EMMA (HOS) and adept at providing top-notch customer service, ensuring efficient and compassionate care delivery.
Overview
16
16
years of professional experience
Work History
Certified Nursing Assistant
White Oak Manor
Shelby
11.2024 - Current
- Reminded patients to take prescribed medications or nutritional supplements.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Measured and recorded vitals: temperature, respiration, pulse, blood pressure, oxygen status, reporting any abnormal readings to nurse in charge.
- Answer call light to determine patient needs.
- Documentation: ADLs: such as bathing, feeding, hygiene, and dressing output, intake, mobility, transferring, behaviors, and any other information that needs attention.
- Assist with new admissions, by setting up personal care items for patients stay at the facility. Assisting with weights, assisting patient with unpacking upon admission / unpacking upon discharge.
- Distribute meal trays according to meal card to proper patient.
- Assist nurses with emergency situations.
- 2-hour monitor check
- Turn and reposition bed written patients.
- Communicate with families, by directed them to nurse supervisor with any medical questions or concerns.
- Communicate with nurses and physicians to ensure proper treatment for patients
- Perform the clerical duties: scanning, making copies, taking messages and answering phones.
- Follow HIPPA regulations at all times
- Follow safety guidelines at all times
- Report any unsafe equipment to supervisor / maintenance.
Lead CNA Shower Team/Event Coordinator
Greens of Gastonia
Gastonia
05.2024 - 09.2024
Patient Customer Services Representative
Dermatology Center Of Shelby
Shelby
11.2023 - 05.2024
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Cleaned machinery and
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Followed up with patients to ensure satisfaction with service and appointment.
- Managed workflow processes to meet deadlines while ensuring quality standards were met.
- Performed data entry tasks accurately and efficiently into company databases.
- Scheduled appointments, rescheduled appointments, greet patients upon arrival. Direct patient to room to meet with doctor for their schedule appointment.
- Explained procedure to patient
- Receive confirmation from patient by having them to sign a consent form.
- Monitor patient during light treatment.
- Communicated with physicians, medical assistant, and billing and coding specialist.
- Perform office duties such as answering phone calls and directed them to correct department / physician / medical assistant, scanning, faxing.
- Listen and follow up on patient concerns.
- Follow up appointments
- Updated patient demographics
- Referrals
- Attend office meetings for updates
- Assisted physically challenged patients to lobby or to their car, wheel chair after the appointment.
- Weekly inventory.
- Sanitize office room after each patient visit
- Maintain HIPPA at all times
Restorative Aide
White oak Manor -Shelby
Shelby
05.2023 - 11.2023
- Monitored patients' progress and communicated any changes in condition to the nursing staff supervisor
- Conducted daily exercises with residence/patients according to medical orders.
- Monitored patient's eating and recorded swallowing and chewing difficulties., and notified nurse supervisor
- Maintained a log on patients weights: daily / monthly/weekly/upon admission.
- Perform range of motions
- Perform walking exercises with patients according to medical order.
- Applied braces, wristbands, foot brace leg brace and removed in a timely manner according to doctor's order.
- Assisted with other exercises such as ball play, stretches, omicycle and other duties as instructed by therapist.
- Assisted nursing staff with patient care, including dressing changes, transferring and ambulation.
Part-time Deli Assistant
Ingles Supermarket
Shelby
11.2022 - 05.2023
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Weighed and priced items for sale according to store guidelines.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Prepare sandwiches and plates for customers.
Per Diem Travel CNA
Favorite Healthcare Staffing(various facilities)
Charlotte
07.2015 - 03.2021
- Provided assistance with daily living activities such as bathing, dressing, grooming and toileting.
- Assisted residents in preparing for activities and social programs.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted patient education on health maintenance and disease prevention.
Temporary /Front Desk Receptionist
Shelby Piedmont family Services
Shelby
04.2014 - 06.2014
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Updated customer information in databases regularly to ensure accuracy of records.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Greet patients upon arrival
- Updated demographics
- Notified provider when patient arrived
- Schedule appointments, reschedule, follow up appointments
Transporter/Appointment Scheduler
Heritage Oaks Assisted Living
Gastonia
08.2013 - 02.2014
- Collected and transported infectious or hazardous waste in closed containers for sterilization or disposal.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Monitored road conditions and adjusted speed accordingly.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Like at clerical work such as colon filing charts, updating demographics and insurance information, and utilizing the fax machine.
- Answering phone calls designated them to proper department, person, employee.
- Assist assist facility physician with residence checkups and visits.
- Assist podiatrist with their visit to the facility
- Assist eye doctor and dentist with visit to facility
- Scheduled appointments according to physicians and nurses orders.
- Attended appointment with resident
- Maintain mileage log
- Follow up with discharges from hospitals transfer patient to facility for admittence.
- Follow up and schedule appointments.
- Reported any mechanical problems encountered during transport to the appropriate personnel.
- Lifted patients to move off beds, examination tables or stretchers.
- Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
- Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
- Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
- Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
- Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
- Secured cargo using chains, straps, or other securement devices.
- Inspected trucks prior to departure to ensure they were in good working order.
- Answered patient call signals, signal lights or intercom systems to determine patient needs.
- Managed transport documentation, accurately logging each patient transport in hospital records.
- Couriered items within hospital, delivering to appropriate individuals.
- Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.
- Adhered strictly to company guidelines regarding route selection and safe driving practices.
- Checked paperwork for accuracy and completeness before loading vehicles.
- Adhered to applicable laws and regulations governing the transportation of hazardous materials.
- Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
- Delivered vehicles safely and efficiently to their destination on time.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Interacted with customers which helped to builds positive relationships.
- Monitored patient condition during transport, promptly reporting any changes to nursing staff.
- Provided physical support to patients to assist in performing daily living activities.
CNA
Peak Resources Shelby
Shelby
03.2012 - 01.2013
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Monitored food intake and output as directed by nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Supported non-ambulatory residents in range of motion exercises.
- Planned and served meals and snacks to patients according to prescribed diets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Participated in educational programs designed to improve knowledge of health care practices.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Answer call likes to determine patient's need.
CNA
White Oak Manor
Kings Mountain
07.2010 - 07.2011
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Answer call lights to determine patient needs.
CNA Student
Carolina nurses aide training Center
Pineville
08.2009 - 09.2009
- CNA training
- Prepared for written and skills exam
- Past exam skills/written
- Became a certified CNA
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Associate of Science - Health And Human Services
Ultimate Medical Academy
Clearwater, FL07-2016
CNA Training
Carolina Nurses Aide Training Center
Pineville, NC10-2009
Some College (No Degree) - Nursing
Gaston College
Dallas, NCSome College (No Degree) - Early Childhood Care And Education
Cleveland Community College
Shelby, NCSkills
- Administrative skills
- Maintaining confidentiality
- Following guidelines and policies
- Time management
- Microsoft proficient
- Scheduling appointments
- Computer literate
- Read and write legibly
- Ability to follow directions as given
- Attention to detail
- Communication skill
- Customer service skills
- Knowledgeable of HIPPA guidelines
- Patient care
- Vitals
- Documentation
- EMMA (HOS) efficient
Timeline
Certified Nursing Assistant
White Oak Manor
11.2024 - Current
Lead CNA Shower Team/Event Coordinator
Greens of Gastonia
05.2024 - 09.2024
Patient Customer Services Representative
Dermatology Center Of Shelby
11.2023 - 05.2024
Restorative Aide
White oak Manor -Shelby
05.2023 - 11.2023
Part-time Deli Assistant
Ingles Supermarket
11.2022 - 05.2023
Per Diem Travel CNA
Favorite Healthcare Staffing(various facilities)
07.2015 - 03.2021
Temporary /Front Desk Receptionist
Shelby Piedmont family Services
04.2014 - 06.2014
Transporter/Appointment Scheduler
Heritage Oaks Assisted Living
08.2013 - 02.2014
CNA
Peak Resources Shelby
03.2012 - 01.2013
CNA
White Oak Manor
07.2010 - 07.2011
CNA Student
Carolina nurses aide training Center
08.2009 - 09.2009
Associate of Science - Health And Human Services
Ultimate Medical Academy
CNA Training
Carolina Nurses Aide Training Center
Some College (No Degree) - Nursing
Gaston College
Some College (No Degree) - Early Childhood Care And Education
Cleveland Community College