Christopher Williams
Greensboro
Summary
Dynamic Relationship Banker with proven expertise in customer service and financial solutions at First National Bank of Pennsylvania. Skilled in relationship building and cash handling, I enhanced client satisfaction through tailored recommendations and efficient account management. Recognized for improving service quality and fostering teamwork to achieve operational excellence.
Overview
11
11
years of professional experience
Work History
Relationship Banker
First National Bank Of Pennsylvania
03.2023 - Current
- Assisted clients with account inquiries, ensuring accurate and timely responses.
- Facilitated the opening and closing of accounts, streamlining customer onboarding processes.
- Educated customers on banking products and services, enhancing product awareness and adoption.
- Collaborated with team members to resolve customer issues, improving service quality and satisfaction.
- Managed daily cash transactions, ensuring accuracy in financial reporting and reconciliations.
- Utilized CRM software to track customer interactions and identify opportunities for relationship building.
- Conducted periodic reviews of client accounts to recommend tailored financial solutions based on needs assessment.
General Manager
Jimmy Johns Gourmet Subs
01.2014 - 03.2023
- Collaborated with team to streamline daily operations and improve workflow efficiency.
- Assisted in onboarding new staff, providing training on company policies and procedures.
- Supported management in implementing operational strategies for enhanced service delivery.
- Conducted research to identify best practices for improving customer satisfaction levels.
Education
High School Diploma -
Northwest Guilford High School
Greensboro, NC06.2008
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Teller support
- Money handling
- Financial services
- Banking
- Employee motivation
- Multitasking Abilities
- Organizational skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Customer service
Timeline
Relationship Banker
First National Bank Of Pennsylvania
03.2023 - Current
General Manager
Jimmy Johns Gourmet Subs
01.2014 - 03.2023
High School Diploma -
Northwest Guilford High School
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