Excel
Christopher Tercero
Asheville
Overview
7
7
years of professional experience
9
9
years of post-secondary education
5
5
Languages
Work History
Server
Andaaz
03.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Perrys Steakhouse & Grille
10.2022 - 03.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Peacock Garden Bistro
10.2018 - 07.2021
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Leveraged friendly and attentive customer service to inherence and deepen customer relationships
- Kept register accurate through correct billing, payment processing and cash management practices.
Cashier/ Line Cook
Mister Block Cafe
11.2017 - 04.2018
- Provided customers with detailed information about products, and made recommendations based on individuals needs
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
Bachelor of Science - Biology
Florida International University
Florida International University 01.2016 - Current
Skills
Spanish (Native)
Extremely Fast Learner
Relationship development
Detail Oriented
Passionate
Software
Word
HTML, CSS
JavaScript
Timeline
Server
Andaaz
03.2023 - Current
Server
Perrys Steakhouse & Grille
10.2022 - 03.2023
Server
Peacock Garden Bistro
10.2018 - 07.2021
Cashier/ Line Cook
Mister Block Cafe
11.2017 - 04.2018
Bachelor of Science - Biology
Florida International University
01.2016 - Current