Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christopher Taylor

Indian Trail

Summary

Dynamic professional with a proven track record at Food Lion LLC, excelling in customer service and team leadership. Skilled in Microsoft Excel and conflict resolution, I fostered a positive work environment while enhancing brand loyalty. My ability to train and coach teams led to improved performance and service quality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor/Customer Lead

Food Lion LLC
Indian Trail
01.2020 - Current
  • Supervised front-end operations to ensure efficient workflows and high-quality customer service.
  • Handled thousands of dollars in Western Union and money order transactions with confidentiality.
  • Trained and coached team members to achieve performance and service quality objectives.
  • Resolved customer concerns professionally, enhancing brand loyalty and satisfaction.
  • Maintained accuracy in cash handling, refund processing, and register reconciliation.
  • Fostered a positive, team-oriented work environment aligned with company values.

Production Team Member

Lee Park Church
Monroe
01.2018 - 08.2021
  • Captured live video content for services and events to elevate worship experiences.
  • Collaborated with media directors to ensure visual alignment with creative vision.
  • Set up and maintained audiovisual equipment for consistent, high-quality video production.
  • Demonstrated technical precision and adaptability in fast-paced production environments.

Education

Bachelor of Science - Management Information Systems

University of North Carolina At Charlotte
Charlotte, NC
07-2026

Associate in Arts -

Central Piedmont Community College
Matthews, NC
05.2024

Skills

  • Microsoft Excel, Word, PowerPoint
  • Technical troubleshooting
  • Business applications (C#, Visual Studio)
  • Time management and task prioritization
  • Conflict resolution and customer relations
  • Verbal communication and public speaking
  • Data organization and team collaboration
  • Customer service excellence
  • Conscientiousness in tasks
  • Organizational skills

Certification

  • TestOut Office Pro Certification
  • Demonstrated proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, with emphasis on practical business usage

Timeline

Supervisor/Customer Lead

Food Lion LLC
01.2020 - Current

Production Team Member

Lee Park Church
01.2018 - 08.2021

Bachelor of Science - Management Information Systems

University of North Carolina At Charlotte

Associate in Arts -

Central Piedmont Community College

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Christopher Taylor