Christopher Taylor
Indian Trail
Summary
Dynamic professional with a proven track record at Food Lion LLC, excelling in customer service and team leadership. Skilled in Microsoft Excel and conflict resolution, I fostered a positive work environment while enhancing brand loyalty. My ability to train and coach teams led to improved performance and service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor/Customer Lead
Food Lion LLC
Indian Trail
01.2020 - Current
- Supervised front-end operations to ensure efficient workflows and high-quality customer service.
- Handled thousands of dollars in Western Union and money order transactions with confidentiality.
- Trained and coached team members to achieve performance and service quality objectives.
- Resolved customer concerns professionally, enhancing brand loyalty and satisfaction.
- Maintained accuracy in cash handling, refund processing, and register reconciliation.
- Fostered a positive, team-oriented work environment aligned with company values.
Production Team Member
Lee Park Church
Monroe
01.2018 - 08.2021
- Captured live video content for services and events to elevate worship experiences.
- Collaborated with media directors to ensure visual alignment with creative vision.
- Set up and maintained audiovisual equipment for consistent, high-quality video production.
- Demonstrated technical precision and adaptability in fast-paced production environments.
Education
Bachelor of Science - Management Information Systems
University of North Carolina At Charlotte
Charlotte, NC07-2026
Associate in Arts -
Central Piedmont Community College
Matthews, NC05.2024
Skills
- Microsoft Excel, Word, PowerPoint
- Technical troubleshooting
- Business applications (C#, Visual Studio)
- Time management and task prioritization
- Conflict resolution and customer relations
- Verbal communication and public speaking
- Data organization and team collaboration
- Customer service excellence
- Conscientiousness in tasks
- Organizational skills
Certification
- TestOut Office Pro Certification
- Demonstrated proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, with emphasis on practical business usage
Timeline
Supervisor/Customer Lead
Food Lion LLC
01.2020 - Current
Production Team Member
Lee Park Church
01.2018 - 08.2021
Bachelor of Science - Management Information Systems
University of North Carolina At Charlotte
Associate in Arts -
Central Piedmont Community College
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