Christopher Tabor-Gray
Mooresville
Summary
Spirited and knowledgeable Retail Parts Advisor proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Accomplished at establishing positive rapport with customers, achieving highest per-day sales averages by upselling orders, and building loyal clientele. Multitasks to provide individualized service to customers in demanding and high-volume settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Parts Advisor
Hendrick Chrysler Dodge Jeep Ram Of Concord
05.2023 - Current
- Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
- Managed returns and warranties efficiently, minimizing financial loss for the company while maintaining positive customer relationships.
- Contributed to team success by consistently meeting or exceeding monthly sales targets established by management.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Contributed to overall company growth and profitability by consistently providing outstanding customer service and maintaining a high level of proficiency in all aspects of the Parts Advisor role.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Improved inventory management by implementing efficient tracking systems.
Warehouse Associate
Hendrick Chrysler Dodge Jeep Ram Of Concord
02.2021 - 05.2023
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
Parts Delivery Driver
Hendrick Chrysler Dodge Jeep Ram Of Concord
02.2020 - 02.2021
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
Parts Delivery Driver
Carolina Parts Express
08.2018 - 02.2020
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.
Education
High School Diploma -
Pine Lake Preparatory
Mooresville, NC05.2012
Skills
- Money Transfer Systems
- Till Counting
- Rewards Programs
- Efficient Service
- Forklift Operation
- Parts Identifications
- Verbal and Written Communication
- Suggestive Selling
- Process Update Procedures
- Report Generation
- Problem-Solving Skills
- Service Quality
Affiliations
Williamson's Chapel United Methodist Church
Mooresville Christian Mission
Certification
- Licensed Forklift Operator- June 2021-current
Timeline
Retail Parts Advisor
Hendrick Chrysler Dodge Jeep Ram Of Concord
05.2023 - Current
Warehouse Associate
Hendrick Chrysler Dodge Jeep Ram Of Concord
02.2021 - 05.2023
Parts Delivery Driver
Hendrick Chrysler Dodge Jeep Ram Of Concord
02.2020 - 02.2021
Parts Delivery Driver
Carolina Parts Express
08.2018 - 02.2020
High School Diploma -
Pine Lake Preparatory
- Licensed Forklift Operator- June 2021-current
Similar Profiles
Forrest WilkinsForrest Wilkins
Sales Consultant at Hendrick Chrysler Dodge Jeep Ram of ConcordSales Consultant at Hendrick Chrysler Dodge Jeep Ram of Concord
STACEY MCLEODSTACEY MCLEOD
Service Advisor at Hendrick Chrysler Dodge Jeep Ram FiatService Advisor at Hendrick Chrysler Dodge Jeep Ram Fiat
Joel SmithJoel Smith
Executive General Manager / Vice President at Hendrick Chevrolet Chrysler Dodge Jeep Ram SubaruExecutive General Manager / Vice President at Hendrick Chevrolet Chrysler Dodge Jeep Ram Subaru