Christopher Rodriguez
Huntersville
Summary
Diligent Registered Behavior Technician with solid background in behavior analysis and therapy. Delivered impactful interventions that improved client outcomes and supported team goals. Demonstrated skills in data collection and behavior modification techniques. Have a proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data driven decision-making and client engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ABS Kids
09.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Utilized technology tools such as Central Reach for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
Assistant Manager
Autobell Car Wash
11.2023 - 09.2024
- Top level assistant to store manager, serving as back-up to provide supervision and guidance to crew members
- Handle various aspects of customer service, including Interviewing/hiring
- Perform crucial regular maintenance of all equipment to ensure Safety and proper functioning to prevent accidents and prolong the life of the equipment
Territory Sales Lead
The Hershey Company
11.2022 - 11.2023
- Implemented best in-class promotions and merchandising strategies, ensuring 100% distribution of Hershey products
- Improved YTD sales to +8.5% in a territory of 35 retailers comprising of 8 Walmart stores and 27 high volume grocery stores
- Liaised with key client stakeholders from user to executive level to execute selling features and track store performance on a daily basis
- Led the Charlotte Regional Team as an Advocate for Consultative Selling
- Built strong operational contacts across various retail channels
- Increased sales territory and market share growth with negotiation and networking techniques
Assistant Manager
Autobell Car Wash
02.2019 - 10.2022
- Handled various aspects of customer service, including Interviewing/hiring
- Enabled repeated business through exceptional customer service and response to clientele concerns with friendly and knowledgeable service
- Developed loyal and highly satisfied customer base through proactive management of team service strategies
- Created employee schedules to align coverage with forecasted demands
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Evaluated employee performance and conveyed constructive feedback to improve skills; encouraged an open door policy to help improve work ethics and performance
Education
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Charlotte, NC08.2022
Associate's degree - Sociology
Central Piedmont Community College
Charlotte, NC12.2019
Skills
- Active listening
- Leadership
- Customer service
- Microsoft Suite
- Tableau
- Data analytics
- Effective Presentations
- Sales analysis
- Effective Customer Communication
- Business Partnerships
- Consultative Sales Techniques
- Sales Activities
- Merchandise Products
- Applied behavior analysis
- Social skills development
LANGUAGES
English
Certification
- Registered Behavior Technician, ABS Kids - March 2025
Timeline
Registered Behavior Technician
ABS Kids
09.2024 - Current
Assistant Manager
Autobell Car Wash
11.2023 - 09.2024
Territory Sales Lead
The Hershey Company
11.2022 - 11.2023
Assistant Manager
Autobell Car Wash
02.2019 - 10.2022
Associate's degree - Sociology
Central Piedmont Community College
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
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