Christopher Richards
Raleigh
Summary
Organized Assistant Store Manager with Store Manager experience and a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Vuori
Durham
02.2025 - Current
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
- Managed inventory levels and organized stock to optimize sales opportunities.
- Developed staff schedules and assigned tasks to enhance team productivity.
- Trained new employees on store policies, procedures, and customer service standards.
- Collaborated with the sales team to create compelling visual merchandising displays.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Store Manager
Southern Tide
Cary
11.2022 - 01.2025
- Dynamic leader with a proven track record at Southern Tide, adept in retail inventory management and team development.
- Excelled in boosting sales and streamlining operations, achieving significant business objectives.
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
Operations Manager
Southern Marsh Collection
Raleigh
01.2019 - 11.2022
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Associate of Arts -
Wake Technical Community College
Raleigh, NCSkills
- Team Development
- Retail Inventory Management
- Recruitment and hiring
- Store operations
- Flexible Schedule
- Multitasking and Organization
Timeline
Assistant Store Manager
Vuori
02.2025 - Current
Store Manager
Southern Tide
11.2022 - 01.2025
Operations Manager
Southern Marsh Collection
01.2019 - 11.2022
Associate of Arts -
Wake Technical Community College