Christopher Reed
Bunnlevel
Summary
Dynamic Operations Support Manager with the USAF, skilled in process optimization and team leadership. Successfully managed a $53 million equipment portfolio and negotiated contracts to enhance resource efficiency. Proven track record in risk assessment and project oversight, fostering effective communication to drive organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Support Manager
USAF
10.2020 - Current
- Produced reports outlining status of resources metrics for senior executives.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Oversaw logistical support for 5 Air Force techinical training courses
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised 20 personnel across 6 different work centers
- Managed a 53 Million Dollar equipment portfolio
- Directed annual budget reviews
- Coordinated $400K annual maintenance contract
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Developed and maintained relationships with external vendors and suppliers.
Communications Specialist
USAF
01.2014 - 10.2019
- Developed ideas and leads for new stories according to industry trends.
- Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
- Coordinated with creative and design teams to produce high-quality equipment for end users.
- Managed smooth transition of work between shifts to minimize communications disruptions.
- Prepared teams to manage communications during disasters.
- Checked equipment for malfunctions and coordinated repair or replacement.
- Supervised team of 21 security personnel during shift.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Evaluated security systems and procedures to identify areas for improvement.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Operated sound recording equipment to capture and document broadcasts for analysis.
- Maintained accurate documentation of messages transmitted and received.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
Communications Technician
US Secret Service
01.2009 - 12.2013
- Directed site surveys to ascertain best positioning of equipment for strongest signal reception.
- Oversaw business telecommunication networks, telephones and office equipment.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
- Installed and maintained systems and analyzed users' needs.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Performed quality assurance on systems to confirm optimal performance.
Education
High School Diploma -
Pine Forest High School
FayettevilleSkills
- Process optimization
- Thorough risk assessment
- Scheduling coordination
- Project oversight
- Production
- Team leadership
Certification
Comptia Security + Certification
Harris Level III Certification
Timeline
Operations Support Manager
USAF
10.2020 - Current
Communications Specialist
USAF
01.2014 - 10.2019
Communications Technician
US Secret Service
01.2009 - 12.2013
High School Diploma -
Pine Forest High School