Motivated and diligent high school graduate with a strong foundation in culinary techniques and kitchen operations, complemented by hands-on experience in various roles. Known for executing menu items with precision while upholding the highest standards of food safety and quality. Demonstrates exceptional teamwork and adaptability in fast-paced environments, thriving on collaboration and supporting colleagues to ensure seamless operations. Eager to contribute skills and enthusiasm to a dynamic team, fostering a positive atmosphere while delivering outstanding results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
Hickory Tavern Restaurant
Charlotte, NC
03.2024 - Current
Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
Maintained a clean and organized work station, following sanitation guidelines at all times
Assisted in training new line cooks on cooking techniques, recipe execution, and safety procedures
Operated various kitchen equipment such as grills, fryers, ovens, etc., ensuring their proper functioning
Adhered to portion control guidelines while plating dishes for consistent portion sizes
Followed all food safety regulations including temperature monitoring and labeling of prepared foods
Ensured that all dishes leaving the kitchen were visually appealing by garnishing plates appropriately
Maintained knowledge of current menu items, ingredients used, allergens present, and any dietary restrictions or preferences upon request from customers
Collaborated with the chef in developing new recipes or modifying existing ones based on customer feedback or ingredient availability
Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
Communicated effectively with servers regarding special requests or modifications from customers
Collaborated with the kitchen team to plan daily specials and seasonal menu changes
Groundsmen
Asplundh Tree Expert, LLC
NORTH CAROLINA
09.2023 - 01.2024
Performed tree climbing and pruning operations to maintain the health and aesthetics of trees
Executed proper pruning techniques to remove dead or hazardous branches, improving tree safety
Identified and diagnosed tree diseases, pests, and other issues affecting tree health
Collaborated with team members to plan and execute large-scale tree removal projects
Operated heavy machinery such as bucket trucks or cranes for high-altitude tree work
Safely operated wood chippers to dispose of trimmed branches efficiently
Managed inventory of tools, equipment, supplies needed for daily operations ensuring availability when required
Maintained a clean work area by properly disposing of debris and cleaning up after each job
Adhered strictly to Occupational Safety & Health Administration (OSHA) guidelines while performing all tasks
Conducted regular inspections of climbing gear ensuring it met safety standards prior each use
Educated clients about proper tree maintenance techniques including watering, fertilizing, and mulching strategies for optimal growth
Assessed potential risks associated with nearby structures or power lines before initiating any cutting or trimming activities
Ensured compliance with local regulations regarding tree care practices and environmental protection
Utilized specialized equipment such as ropes, harnesses, and chainsaws to safely ascend trees
Diagnosed and resolved mechanical issues, including engine malfunctions, electrical problems, and brake system failures
Performed oil changes, filter replacements, tire rotations, and other routine maintenance tasks according to manufacturer guidelines
Maintained accurate records of all maintenance activities, including parts used, repairs performed, and service dates
Associate
Amazon
Charlotte, NC
08.2023 - 11.2023
Efficiently loaded and unloaded trucks with merchandise, ensuring accurate inventory counts
Operated forklifts and other equipment to safely transport goods within the warehouse
Collaborated with team members to prioritize tasks and meet daily shipping deadlines
Maintained a clean and organized work area, promoting safety and efficiency
Verified incoming shipments against purchase orders to ensure accuracy
Utilized scanning devices or manual methods to track inventory movement in the warehouse
Assisted in conducting regular inventory audits to identify discrepancies or shortages
Followed established procedures for packaging, labeling, and preparing products for shipment
Adhered to all safety protocols when handling hazardous materials or operating machinery
Communicated effectively with supervisors regarding any issues or concerns related to loading operations
Clerk
QuikTrip
Charlotte, NC
12.2021 - 01.2023
Managed and maintained accurate records of incoming and outgoing shipments, ensuring proper documentation and tracking
Performed data entry tasks with a high level of accuracy, entering XX records per day
Assisted customers in locating products, providing knowledgeable recommendations based on their needs
Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
Collaborated with team members to organize inventory stock levels, ensuring adequate supply for customer demands
Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment
Assisted in training new clerks on company policies, procedures, and systems
Served as a point of contact for vendors regarding order status updates or product inquiries
Closely monitored inventory levels to prevent stockouts or overstock situations, optimizing sales opportunities while minimizing waste
Maintained confidentiality of sensitive information such as customer data or financial records at all times
Prioritized workload effectively to meet deadlines while maintaining accuracy
Leveraged strong communication skills when interacting with customers from diverse backgrounds
Cashier/Customer Service
Taco Bell
Charlotte, NC
05.2021 - 12.2021
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Implemented effective upselling techniques to increase sales of promotional items or add-ons
Collaborated with the store management team to resolve pricing discrepancies or product returns
Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
Assisted in inventory management by monitoring stock levels at the checkout counter
Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
Resolved customer complaints regarding pricing errors or product availability with professionalism
Trained new employees on operating cash registers effectively
Suggested alternative products when requested items were out of stock
Performed opening/closing duties including counting money in the register before/after shifts
Maintained confidentiality of sensitive financial information during transactions
Achieved consistently high scores on mystery shopper evaluations through exceptional service delivery
Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
Developed rapport with regular customers by remembering their preferences and providing personalized service
Collaborated with the loss prevention team to identify and prevent fraudulent activities at the checkout counter
Assisted in implementing new cash handling procedures to improve accuracy and reduce errors
Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction