Christopher Nyanti
Charlotte
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
31
31
years of professional experience
Work History
Supervisor Supply Chain & Logistics
United Parcel Service (UPS)
Charlotte, NC
06.2022 - Current
- Work with Operations in the development and execution of the daily/weekly production plans and successfully managing 2–5-million-dollar inventory and logistics.
- Develop, implement and oversee the policies and procedures for demand planning, supply planning and capacity planning to align with sales and operations.
- Manage customer orders through the supply chain for shipment and delivery to customer and lead strategies to improve customer service, reduce raw material costs and minimize overall supply chain costs to finished goods and improve customer satisfaction from 3-5%
- Analyse customer service levels, in-stocks and in-time and in-full delivery and help build rapport between delivery teams and customers as well as conduct weekly cycle count for inventoried products.
Material & Inventory Manager
Manpower Group/HP Inc.
Charlotte, NC
07.2017 - 05.2022
- Oversaw and monitored shipments plans from supplies to ensure sufficient inventory of raw materials/products to satisfy customer’s needs.
- Analysed inventory levels, check for accuracy and help in resolving inventory discrepancies.
- Gathered data for analysis regarding product/material usage, quality, price and on-time shipment of orders and performs weekly backorder reports; and
- Conducted monthly cycle/physical counts of stock and adjust errors against what is in the system and investigates and report reasons for discrepancies and variances.
Freight Coordinator
Lasership
Charlotte, NC
08.2012 - 07.2021
- Interfaced with customers, distributors daily and provide excellent customer service.
- Established relationships with agents, team leads, supervisors and carriers to encourage expeditious and accurate routings of delivery trucks.
- Checked with team leads and Supervisors for on-time arrival of inbound trucks/shipments for quick off-loading and staging; and
- Coordinated the workload of the release team members and who were responsible for organizing and hosting all production release windows and design marketing materials for employees and clients.
Benefit Verification Specialist
Talent Bridge Staffing/Lash Group
10.1999 - 05.2021
- Effective time management and organizational skills, medical billing and coding, data entry
- Extensive payer search and tracking (Medicare, Medicaid, Tricare and various private payers)
- Verified benefits to ensure maximum reimbursement and follow-up on behalf of providers
- Obtained accurate information to determine if patient qualified for co-pay assistance offered by manufacturers, verified prior authorization/pre-determination information for medication, timely processing of patient enrollment (about 5 enrollments in four (2) hours).
Product Manager
Chief Supply Corporation
Charlotte, NC
09.2008 - 05.2012
- Developed strategies and time sequence techniques to create marketing communication that leads to product sales.
- Coordinated daily commerce orders with customer service and sales teams to master product lines/logistics.
- Processed purchase orders for vendors and customers using CRM (customer relationship management) and OnBase Software; and
- Constantly analysed key performance indicators (KPIs) to see which product generated more revenue and products that sold less than projected.
Merchandising Coordinator
Chief Supply Corporation
Charlotte, NC
11.2004 - 09.2008
- Analysed and coordinated merchandising related activities to meet and exceed customer needs.
- Assisted vendors and customers with inventory monitoring, processed sales orders and developed product presentation events.
- Developed product specifications and provided support in preparing RFP’s, white papers and marketing documents; and
- Scheduled team meetings to discuss about product issues and ideas and performed product inspections to identify and rectify any defects.
Business Intelligence Analyst
SRG Consulting, LLC
Charlotte, NC
03.2001 - 11.2004
- Performed data collection and analysis of revenues of company internal data to improve sales of existing products.
- Assisted with the collection of competitive intelligence by using multiple software tools and databases.
- Conducted competitive intelligence research and financial analysis in response to specific target opportunities; and
- Developed subject matter expertise (SME) and maintain an advanced knowledge of trends and fields of interest to companies within the engineering, accounting, finance, research and management services sectors.
Special Assistant to the Director-General
Liberia Institute of Public Administration (LIPA)
Monrovia, Liberia
07.1996 - 07.1998
- Managed internal and external special projects in coordination with other departments and/ or organization on behalf of the Director-General.
- Researched and prepared materials, policy briefings, talking points, speech drafts or presentations and proposed on a variety of workforce development matters for key internal or external audiences for revitalization of the agency immediately after the civil war.
- Scheduled, prepared materials and notes and ensure follow-ups for various stakeholder meetings including staff, Board or other meetings.
- Drafted and edited various documents internal or external correspondence, create and maintain files, reviewed drafts and finished documents for accuracy and contents of a sensitive or confidential nature and assumed responsibility in the absence of the Director-General for ensuring requests for action or information.
Assistant Personnel Manager
Liberia Institute of Public Administration (LIPA)
Monrovia, Liberia
06.1995 - 07.1996
- Participated in hiring eligible applicants for advertised positions within the agency;
- Prepared and submitted various personnel documents, reports and assisted in preparation of budget proposals;
- Provided technical assistance to personnel by explaining procedures, updated agency policy/procedures and coordinated trainings for various departments within the agency.
- Supervised trainings for lower and middle - level managers and directors for the public sector.
Education
CAPM (Certified Associate Project Manager) - Project Management
TOTAL SYSTEM EDUCATION, LTD.
Charlotte, NC10-2019
Master of Business Administration (MBA) - Business Administration
Gardner-Webb University
Boiling Spring, NC05-2016
Bachelor of Science Economics (BSc) - Economics
University of Liberia
Monrovia, Liberia09-1996
Skills
- Financial Analysis
- Project Management
- Research and trend analysis
- Verbal and written communication skills
- Business Intelligence
- Data Collection
- Microsoft Office
- Problem Solving Skills
- Goal oriented
- Customer service
- Attention to detail
- Employee motivation
Accomplishments
- President of the Graduating Class
- Class of 1995/96
- University of Liberia
- Secretary – General Economics Students Association
- Economics Department
- University of Liberia -1993-1994
Timeline
Supervisor Supply Chain & Logistics
United Parcel Service (UPS)
06.2022 - Current
Material & Inventory Manager
Manpower Group/HP Inc.
07.2017 - 05.2022
Freight Coordinator
Lasership
08.2012 - 07.2021
Product Manager
Chief Supply Corporation
09.2008 - 05.2012
Merchandising Coordinator
Chief Supply Corporation
11.2004 - 09.2008
Business Intelligence Analyst
SRG Consulting, LLC
03.2001 - 11.2004
Benefit Verification Specialist
Talent Bridge Staffing/Lash Group
10.1999 - 05.2021
Special Assistant to the Director-General
Liberia Institute of Public Administration (LIPA)
07.1996 - 07.1998
Assistant Personnel Manager
Liberia Institute of Public Administration (LIPA)
06.1995 - 07.1996
Master of Business Administration (MBA) - Business Administration
Gardner-Webb University
Bachelor of Science Economics (BSc) - Economics
University of Liberia
CAPM (Certified Associate Project Manager) - Project Management
TOTAL SYSTEM EDUCATION, LTD.