Experienced MLT and lead lab technician with a strong record in lab operations, troubleshooting, and team support. Known for calm decision-making, attention to detail, and reliable specimen processing.
Work History
MLT
8 Years 1 Month
UNC Health Appalachian | 09.2018 - Current
Provided help to team members to foster a supportive environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Adjusted schedule to accommodate night, weekend, and holiday shifts across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Resolved problems, improved operations, and provided exceptional service.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Serve as a key resource for laboratory staff and other departments providing technical guidance, troubleshooting, and support for daily operations
maintain stock and ordering of majority of lab supplies outside of chemistry
MLT
1 Year 7 Months
Catawba Valley Medical Center | 07.2017 - 02.2019
Fostered personal accountability by taking ownership of tasks and responsibilities.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Training in DOT Drug and Alcohol testing collection
Lead Lab Technician
1 Year 6 Months
Piedmont Urgent Care | 01.2016 - 07.2017
Supervised daily lab workflows, ensuring timely specimen processing and accurate test reporting.
Trained lab staff on CLIA-waived testing, safety protocols, and quality control procedures.
Maintained laboratory equipment through calibration, troubleshooting, and preventive maintenance checks.
Verified specimen integrity and documentation to support compliant patient testing and results.
Monitored supply levels and reordered reagents to prevent workflow interruptions.
Reviewed quality control records and corrected discrepancies to support reliable diagnostic accuracy.
Ensured compliance with regulatory standards through diligent record-keeping, accurate reporting, and adherence to established protocols.
Maintained and performed monthly QA
MLT
3 Years 1 Month
Caldwell UNC Healthcare | 12.2012 - 01.2016
Facilitated clear communication with team members and stakeholders to ensure understanding.
Worked well in a team setting.
Engaged in continuous learning opportunities to enhance skills and knowledge.
Prioritized tasks to ensure timely completion of all assignments and responsibilities.
Lead night shift tech 2014 until job left
MLT
4 Years 11 Months
US Army Reserve | 01.2011 - 12.2015
Demonstrated quick learning skills in fast-paced environments.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated attention to detail through inspection, maintenance, troubleshooting, and reassembly of complex equipment
Education
Associate of Science - MLT
George Washington University Through METC | San Antonio, TX | 05-2012
No Degree - General Studies
Appalachian State University | Boone, NC
No Degree - General Studies
Western Carolina University | Cullowhee, NC
Skills
Patient interaction
Decision-making
Problem resolution
Analytical skills
Computer skills
Dependability
Laboratory procedures
Dependable and responsible
Calm under pressure
Teamwork and collaboration
Customer service
Friendly
positive attitude
Certification
Medical Laboratory Technician, ASCP - 2012-Present