Christopher Hicks
Hamlet,NC
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
Cheraw, SC
12.2024 - Current
- Enhanced customer satisfaction by providing tailored product recommendations and efficient service.
- Located items quickly using store inventory systems, improving shopping experience and efficiency.
- Boosted sales by suggesting promotions and available products, enhancing customer purchase decisions.
- Consistently achieved accuracy and timeliness goals by meeting deadlines for quality tasks.
- Maintained high satisfaction ratings through quick order completions and accurate product selections.
- Facilitated team growth by mentoring new employees, sharing best practices, and industry knowledge.
Sales Specialist
Lowe's
Rockingham, NC
12.2023 - 04.2024
- Enhanced customer satisfaction by providing tailored product recommendations.
- Informed customers about promotions and policies to improve shopping experiences.
- Boosted team sales performance through effective collaboration and goal alignment.
- Organized merchandise displays to improve visibility and facilitate easy access.
- Resolved customer complaints promptly, maintaining high levels of satisfaction.
- Educated customers about product features to aid in informed decisions.
Digital Personal Shopper
Walmart
Rockingham, NC
07.2020 - 08.2023
- Collaborated with team members to ensure timely restocking of popular items.
- Resolved customer inquiries regarding product features and availability promptly.
- Adapted to changing store layouts, ensuring accurate navigation for shoppers.
Education
High School Diploma -
Richmond Senior High School
Rockingham, NCSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Upbeat and outgoing attitude
- Heavy lifting
- Teamwork and collaboration
Timeline
Digital Personal Shopper
Walmart
12.2024 - Current
Sales Specialist
Lowe's
12.2023 - 04.2024
Digital Personal Shopper
Walmart
07.2020 - 08.2023
High School Diploma -
Richmond Senior High School