Christopher Freeman
Erwin
Summary
Professional Customer Service Representative with 4 years experience in sales and distribution in the lumber and plywood industry who has a Safety Council Lift Truck Operators License that is looking to obtain a long term career with a well established company.
Overview
13
13
years of professional experience
Work History
Material Handler/Office Assistant
Hood Distribution
Raleigh, NC
04.2021 - Current
- Material Handler
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Managed inventory control processes, ensuring accurate stock levels and organization.
- Collaborated with team members to streamline loading and unloading procedures.
- Implemented safety protocols, reducing workplace incidents through training and awareness initiatives.
- Office Assistant
- Process sales orders
- Receiving invoices
- Delivery Coordination
- Answering phone
- Transfer/manifest
- Creating lables
Inside Sales Account Representative
Atlantic Veneer Company/Veneer Technologies Inc.
Beaufort/Newport, NC
04.2017 - 03.2021
- Processed customer orders and contracts efficiently to foster continuous satisfaction.
- Supported territory alignment by promoting core company brand offerings to new and established customers.
- Met sales goals consistently by qualifying leads, generating relationships, and elevating brand exposure.
- Used company pricing system to create and review estimates and verify invoice accuracy.
- Responsible for daily banking deposits.
- Operated forklift and obtained certification by completing the National Safety Council Lift Truck Operators Course.
- Distributed and sold plywood and lumber.
- Operated a 24ft. curtain side international truck for pick up and delivery of plywood and lumber.
Retail Customer Service Representative
Lowes Home Improvement
Morehead City, NC
06.2016 - 04.2017
- Assisted customers with questions such as return policies and upcoming promotions.
- Enhanced sales with suggestions of related products and services based on purchases and stated needs.
- Processed customer transactions by cash, card, and mobile pay.
- Handled sales floor needs, including updating pricing and signage.
Supply Room Clerk
Boon Edam Inc.
Lillington, NC
05.2015 - 05.2016
- Received incoming materials, supplies, and equipment and verified documentation.
- Optimized supply chain processes with thorough evaluation and improvement of current supply programs.
- Inventory control.
- Kitting jobs for production lines.
- Shipping and receiving.
Internal Supply
Boon Edam Inc.
Lillington, NC
04.2013 - 05.2015
- Machining aluminum extrusion.
- Rolling aluminum extrusion.
- Polishing aluminum.
Education
High School Diploma -
Harnett Central High School
Angier, NC06-2013
Skills
- Forklift Operator
- Client relationship management
- Sales closing
- Delivery coordination
- Recordkeeping
- Account servicing
- Inventory control
Timeline
Material Handler/Office Assistant
Hood Distribution
04.2021 - Current
Inside Sales Account Representative
Atlantic Veneer Company/Veneer Technologies Inc.
04.2017 - 03.2021
Retail Customer Service Representative
Lowes Home Improvement
06.2016 - 04.2017
Supply Room Clerk
Boon Edam Inc.
05.2015 - 05.2016
Internal Supply
Boon Edam Inc.
04.2013 - 05.2015
High School Diploma -
Harnett Central High School