Christopher fassl
pittsboro
Summary
Dedicated professional with strong customer engagement and proactive problem-solving skills. Committed to promoting safety compliance and enhancing team performance.
Overview
9
9
years of professional experience
Work History
iss
oreilly auto parts
Pittsboro
03.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Responded to customer requests and answered questions to enhance overall satisfaction.
Garage Door Installer
kaz companies
West Seneca
04.2017 - 01.2019
- Installed residential and commercial garage doors with precision and attention to detail.
- Conducted site assessments to determine installation specifications and requirements.
- Operated hand and power tools to ensure efficient installation processes.
- Provided excellent customer service during installations, addressing client questions promptly.
- Maintained tools and equipment, ensuring optimal functionality for all installations.
- Followed safety protocols diligently to minimize risks during installation tasks.
- Installed new garage doors, openers and related components such as springs, cables and rollers.
- Provided customers with detailed information on product features, benefits and warranties.
- Connected wiring between opener units and wall switches for remote control capabilities.
- Programmed remotes and keypads for customer use.
- Adjusted tension on springs to ensure proper operation of the door system.
- Aligned sensors for correct operation of automatic opening systems.
- Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
- Adhered strictly to safety protocols while performing all duties associated with garage door installations.
- Inspected existing garage doors and hardware to determine the best installation approach.
- Tested safety mechanisms to verify they were functioning correctly.
- Demonstrated how to operate all components of the door system to customers upon completion of installations.
- Performed routine maintenance checks on all installed equipment to ensure safe operation.
Education
GED -
Kenmore East High School
Tonawanda, NY06-1984
Skills
- Safety compliance
- Customer engagement
- Product knowledge
- Technical support
- Team collaboration
- Customer relationship management
- Proactive problem solving
- Effective communication
- Verbal communication
- [Area of certification] certified
- Self-Directed
Timeline
iss
oreilly auto parts
03.2023 - Current
Garage Door Installer
kaz companies
04.2017 - 01.2019
GED -
Kenmore East High School