Christopher Burgess
High Point
Summary
Experienced technician with strong troubleshooting, installation and repair, and preventive maintenance skills. Known for attention to detail, customer service, and reliable hands-on support in fast-paced service environments.
Overview
9
9
years of professional experience
Work History
Technician
All-Star Plumbing
High Point, NC
10.2026 - Current
- Inspected pipes, valves, and water lines for visible leaks, wear, and blockage issues.
- Performed drain cleaning, fixture installation, and basic repair tasks under technician supervision.
- Inspected pipes, valves, and water lines for visible leaks, wear, blockage issues, and checked water pressure.
- Supported customer homes with courteous cleanup, tool handling, and worksite protection.
- Followed work orders, notes, and technician instructions to complete routine maintenance tasks accurately.
- Carried out basic troubleshooting for faucets, toilets, and drains using approved plumbing methods.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Increased equipment lifespan by performing preventive maintenance and timely repairs.
- Arranged tools and equipment in service vehicles for efficient access during plumbing jobs., stocked parts, and prepared materials for daily plumbing assignments.
Technician
Pete Wall Plumbing
Greensboro, NC
02.2021 - 06.2026
- Inspected pipes, valves, and water lines for visible leaks, wear, and blockage issues.
- Assisted with drain cleaning, fixture installation, and basic repair tasks under technician supervision.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained safe jobsite practices while learning code requirements, equipment use, and repair procedures.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Technician
Burgess Quality Services
Ocean Isle Beach, NC
04.2018 - 01.2021
- Optimized system performance through testing and analysis.
- Performed troubleshooting and diagnosis on malfunctioning equipmentt.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Enhanced safety protocols, conducting regular inspections and safety drills for the technical team.
- Operated pressure washing equipment to clean exterior surfaces, sidewalks, driveways, and building facades safely and thoroughly.
- Inspected hoses, nozzles, pumps, and fittings before use to maintain reliable equipment performance.
- Mixed cleaning solutions and adjusted water pressure for varied surfaces and soil levels.
Education
High School Diploma -
Ledford High School
Winston-Salem05-2002
Skills
- Installation services
- Maintenance services
- Preventive Maintenance
- Mechanical Knowledge
- Plumbing Tools Operation
- Power Tools and Equipment
- Customer service
- Repair techniques
- Attention to detail
- Adapts under pressure
- Multitasking skills
- Communication skills
Timeline
Technician
All-Star Plumbing
10.2026 - Current
Technician
Pete Wall Plumbing
02.2021 - 06.2026
Technician
Burgess Quality Services
04.2018 - 01.2021
High School Diploma -
Ledford High School