Christopher Brock
Mt. Olive
Summary
Strong motivator that leads by example Experienced manager who drives profitable growth Strong work ethic Proven leader that improves people and process Experience with New Store Development
Overview
24
24
years of professional experience
Work History
Insurance Agent
Liberty National Globe Life
01.2025
- Acquired license in North Carolina for Life Insurance and Accident & Health. Currently working as an agent for Liberty National Globe Life – Wilmington NC (cafeteria 125 plans as well a personal policies).
Insurance Agent
Liberty National Globe Life
01.2025
- Acquired license in North Carolina for Life Insurance and Accident & Health. Currently working as an agent for Liberty National Globe Life – Wilmington NC (cafeteria 125 plans as well a personal policies).
Corporate Auditor
Hwy 55 Burgers, Shakes and Fries
01.2022 - 01.2024
- Worked directly for the Founder and CEO. Completed audits on Corporate and Franchisee locations. Audits were performed to make sure each Franchisee was adhering to our processes and all aspects of their contract with Hwy 55.
Corporate Auditor
Hwy 55 Burgers, Shakes and Fries
01.2022 - 01.2024
- Worked directly for the Founder and CEO. Completed audits on Corporate and Franchisee locations. Audits were performed to make sure each Franchisee was adhering to our processes and all aspects of their contract with Hwy 55.
Franchise Owner
Hwy 55 Burgers, Shakes and Fries
01.2015 - 01.2024
- Three Hwy 55 Burgers, Shakes and Fries in Leland, N.C., Delco, N.C., Pink Hill, N.C.
Franchise Owner
Hwy 55 Burgers, Shakes and Fries
01.2015 - 01.2024
- Three Hwy 55 Burgers, Shakes and Fries in Leland, N.C., Delco, N.C., Pink Hill, N.C.
Area Operator
Andys/Hwy55 Burgers, Shakes, and Fries
01.2007 - 01.2017
- As an Area Operator I oversaw as many as 18 different Andys/Hwy 55 Burgers locations in Eastern NC.
- I worked and reported directly for the COO of Andys/Hwy 55 Burgers each week.
- Duties included Visiting my locations weekly to oversee the Operator/GM of each location, Oversaw and assisted each Operator/GM with their duties they were responsible for, Hiring and firing of Operator/GM in my locations.
- I helped our company in this transition and traveled to 6 different states to help Franchisees open their new locations.
- I also was the lead trainer/Corporate Liaison for our 1st store that opened up outside the US in Canada as well as Virginia, Ohio, South Carolina, Georgia, Alabama, and Texas. Many of these jobs keep me away from NC as long as 4-6 weeks.
- During this period Andys changed their company name to Hwy 55 Burgers Shakes & Fries due to franchising out of state.
Area Operator
Andys/Hwy55 Burgers, Shakes, and Fries
01.2007 - 01.2017
- As an Area Operator I oversaw as many as 18 different Andys/Hwy 55 Burgers locations in Eastern NC.
- I worked and reported directly for the COO of Andys/Hwy 55 Burgers each week.
- Duties included Visiting my locations weekly to oversee the Operator/GM of each location, Oversaw and assisted each Operator/GM with their duties they were responsible for, Hiring and firing of Operator/GM in my locations.
- I helped our company in this transition and traveled to 6 different states to help Franchisees open their new locations.
- I also was the lead trainer/Corporate Liaison for our 1st store that opened up outside the US in Canada as well as Virginia, Ohio, South Carolina, Georgia, Alabama, and Texas. Many of these jobs keep me away from NC as long as 4-6 weeks.
- During this period Andys changed their company name to Hwy 55 Burgers Shakes & Fries due to franchising out of state.
Franchisee/Owner
Andy’s Beulaville
01.2004 - 01.2007
- Owned this location for 3 years and sold it in 2007 when I became an Area Operator for Andys Corporate Office. One of the youngest owners of a franchise when I purchased it at 25 years old.
Franchisee/Owner
Andy’s Beulaville
01.2004 - 01.2007
- Owned this location for 3 years and sold it in 2007 when I became an Area Operator for Andys Corporate Office. One of the youngest owners of a franchise when I purchased it at 25 years old.
Operator/GM
Andy’s Cheesesteak and Cheeseburgers
01.2003 - 01.2007
- In charge of daily operations of the restaurant.
- Duties included but not limited to: Completing food orders and monthly inventory, Hiring/Firing, Scheduling all staff, Marketing- getting involved in the Community, Oversee employees adhering to company standards and values, Responsible for at least maintaining or growing the location - pushing for same store sales increases monthly and yearly.
Operator/GM
Andy’s Cheesesteak and Cheeseburgers
01.2003 - 01.2007
- In charge of daily operations of the restaurant.
- Duties included but not limited to: Completing food orders and monthly inventory, Hiring/Firing, Scheduling all staff, Marketing- getting involved in the Community, Oversee employees adhering to company standards and values, Responsible for at least maintaining or growing the location - pushing for same store sales increases monthly and yearly.
Assistant Operator
Andy’s Cheesesteak and Cheeseburgers
01.2001 - 01.2003
- Continued training on cook line area as well as being cross trained as a server. Asst Operator duties included assisting Operator/GM with Human Resources such as hiring/firing, overseeing head waitstaff training of new waitstaff, assisting with schedule making and food orders, following through with employees adhering to company standards and values. In this position I was also in charge of operations in the restaurant while the Operator/GM was scheduled off.
Assistant Operator
Andy’s Cheesesteak and Cheeseburgers
01.2001 - 01.2003
- Continued training on cook line area as well as being cross trained as a server. Asst Operator duties included assisting Operator/GM with Human Resources such as hiring/firing, overseeing head waitstaff training of new waitstaff, assisting with schedule making and food orders, following through with employees adhering to company standards and values. In this position I was also in charge of operations in the restaurant while the Operator/GM was scheduled off.
Cook
Andy’s Cheesesteak and Cheeseburgers
01.2000 - 01.2001
- Learned and mastered all phases of cooking in the 3 depts - fry cook, sandwich builder, cooking on grill. Duties also included cleaning the cook line, dishwashing, learning how to clean and change out deep fryers. Adhering to company guidelines as far as food presentation and getting all orders out in a 7-minute average.
Cook
Andy’s Cheesesteak and Cheeseburgers
01.2000 - 01.2001
- Learned and mastered all phases of cooking in the 3 depts - fry cook, sandwich builder, cooking on grill. Duties also included cleaning the cook line, dishwashing, learning how to clean and change out deep fryers. Adhering to company guidelines as far as food presentation and getting all orders out in a 7-minute average.
Education
High School Diploma -
North Duplin High School
Calypso, NC06.2000
Skills
- POS Systems
- Computerized Cash Registers
- Scanners/Inventory Systems
- MS Office
- Salesforce
- Life insurance sales
- Franchise operations management
- Staff training and development
- Performance evaluation
- Team leadership
- Operational efficiency
- Customer service
- Licensed insurance agent
- Client relations
- Client needs analysis
- Client retention
- Policy writing
- Upselling
- Policy renewals
- Leads prospecting
- Territory expansion
- Insurance product promotion
- Relationship building
Qualifications Summary
- Strong motivator that leads by example
- Experienced manager who drives profitable growth
- Strong work ethic
- Proven leader that improves people and process
- Experience with New Store Development
Timeline
Insurance Agent
Liberty National Globe Life
01.2025
Insurance Agent
Liberty National Globe Life
01.2025
Corporate Auditor
Hwy 55 Burgers, Shakes and Fries
01.2022 - 01.2024
Corporate Auditor
Hwy 55 Burgers, Shakes and Fries
01.2022 - 01.2024
Franchise Owner
Hwy 55 Burgers, Shakes and Fries
01.2015 - 01.2024
Franchise Owner
Hwy 55 Burgers, Shakes and Fries
01.2015 - 01.2024
Area Operator
Andys/Hwy55 Burgers, Shakes, and Fries
01.2007 - 01.2017
Area Operator
Andys/Hwy55 Burgers, Shakes, and Fries
01.2007 - 01.2017
Franchisee/Owner
Andy’s Beulaville
01.2004 - 01.2007
Franchisee/Owner
Andy’s Beulaville
01.2004 - 01.2007
Operator/GM
Andy’s Cheesesteak and Cheeseburgers
01.2003 - 01.2007
Operator/GM
Andy’s Cheesesteak and Cheeseburgers
01.2003 - 01.2007
Assistant Operator
Andy’s Cheesesteak and Cheeseburgers
01.2001 - 01.2003
Assistant Operator
Andy’s Cheesesteak and Cheeseburgers
01.2001 - 01.2003
Cook
Andy’s Cheesesteak and Cheeseburgers
01.2000 - 01.2001
Cook
Andy’s Cheesesteak and Cheeseburgers
01.2000 - 01.2001
High School Diploma -
North Duplin High School