Christopher Blackwell
Leicester ,NC
Summary
Accomplished Technician with a proven track record at all his jobs, enhancing system performance and customer satisfaction through expert troubleshooting and preventive maintenance. Skilled in HVAC systems and exceptional customer service, consistently prioritized safety and efficiency, leading to significant process improvements and resource optimization.
Overview
19
19
years of professional experience
Work History
Technician, Installation
Owner of Blackwell's Heating and Cooling
10.2016 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Tracked and recorded parts and labor costs related to each service call.
- Drafted preventive maintenance schedule to support equipment longevity.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Checked, repaired and repacked survival equipment to meet specifications.
- Researched and implemented new technologies and equipment.
- Wrote and revised maintenance procedures.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Spread out articles or materials and examined for holes, tears and other defects.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Technician
Mike's Heating And Cooling
02.2015 - 10.2016
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Technician, Installer and Supervisor
Clyde's Heating and Cooling
07.2005 - 02.2015
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis..
Education
High School Diploma -
Erwin High School
Asheville, NC06.1991
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Equipment Maintenance
- Work Planning and Prioritization
- Customer interaction
- System Troubleshooting
- Repair services
- HVAC Systems
- Written/Verbal Communication
- Heavy Lifting
- Equipment Repair
Timeline
Technician, Installation
Owner of Blackwell's Heating and Cooling
10.2016 - Current
Technician
Mike's Heating And Cooling
02.2015 - 10.2016
Technician, Installer and Supervisor
Clyde's Heating and Cooling
07.2005 - 02.2015
High School Diploma -
Erwin High School
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