Christine Cash
Washington
Summary
Dynamic professional with extensive experience in team leadership and customer service. Proven track record in enhancing operational efficiency and building strong relationships. Skilled in money handling and office administration, consistently improving staff morale and customer satisfaction through effective communication and strategic decision-making. Skilled in conflict resolution, process improvement, software programs, office management and fostering positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Chelsea
09.2025 - 11.2025
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Managed team of up to 40 restaurant staff, maintaining exceptional customer service and quality standards.
Bartender
Fat Cats
05.2025 - 09.2025
- Prepared a variety of cocktails and beverages according to established recipes, ensuring consistent quality and presentation.
- Maintained cleanliness and organization of the bar area, contributing to overall operational efficiency.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Engaged with customers to build rapport and enhance their overall experience at the bar.
- Trained new bartenders on beverage preparation techniques and bar procedures to ensure consistency.
- Developed and suggested new drink specials, contributing to menu variety and customer interest.
Relationship Banker
TRUIST
09.2024 - 04.2025
- Conducted thorough client needs assessments to identify banking solutions tailored to individual financial situations.
- Facilitated transaction processing support for customers, ensuring accuracy and compliance with banking regulations.
- Executed account maintenance services, resolving discrepancies and ensuring accuracy in customer records.
- Identified cross-selling opportunities by analyzing client portfolios and recommending relevant financial products.
- Educated clients on financial products and services, empowering them to make informed banking decisions.
- Resolved customer inquiries and issues promptly, fostering trust and loyalty among the client base.
Multi-Unit General Manager
H & R Block Tax Services
12.2023 - 05.2024
- Led cross-functional teams in executing strategic initiatives that improved overall organizational efficiency.
- Increased overall unit performance by implementing effective management strategies and streamlining operations.
- Ensured consistent implementation of company policies and procedures through regular communication with all unit managers.
- Collaborated with human resources to recruit, hire, and train high-performing team members for each unit location.
- Established operational benchmarks for each unit location, driving consistency in service quality and customer satisfaction.
- Improved brand reputation by addressing customer concerns promptly, resulting in an increased number of positive reviews online.
- Optimized scheduling practices to maximize labor efficiency while maintaining high-quality customer service standards at each location.
Buyer
Bechtel
08.2022 - 05.2023
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Bartender
Cocoa Beach Fish Camp
12.2020 - 09.2022
- Participated in team meetings to discuss service improvements and operational challenges.
- Provided accurate cash handling by processing transactions and balancing the cash register at the end of shifts.
- Implemented effective bar maintenance practices to uphold health and safety standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Coasters Taphouse
02.2022 - 08.2022
- Collaborated with kitchen staff to ensure timely service of food and drink orders.
- Handled customer complaints professionally, resolving issues to maintain satisfaction.
- Executed opening and closing duties, ensuring all equipment was properly secured and cleaned.
- Monitored customer behavior to ensure compliance with laws and regulations regarding alcohol service.
- Supported promotional events by creating themed cocktails that attracted customer interest.
Executive Operations Support Analyst
Acuity International
09.2021 - 01.2022
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
Office Administrator
L3Harris
05.2020 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
Administrative Manager
Meeks Rentals
02.2019 - 10.2020
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Administrative Assistant
Vidant Company Police
10.2017 - 01.2019
- Coordinated travel arrangements for staff, including booking flights, accommodations, and transportation.
- Managed office supplies inventory, ensuring availability and timely replenishment of essential items.
- Prepared and formatted documents, ensuring accuracy and adherence to company standards.
- Scheduled meetings, coordinating with multiple parties to secure optimal times and locations.
- Organized and maintained electronic and physical filing systems for quick access to important documents.
- Assisted in preparing agendas and materials for meetings, enhancing productivity and focus.
- Provided communication support by drafting internal memos and correspondence for team distribution.
Education
MBA - Business
University Of Phoenix
Phoenix, AZ01-2026
BBA - Business And Organizational Management
Eastern Florida State College
Cocoa, FL08-2018
Associate of Arts - General
Eastern Florida State College
Cocoa, FL05-2015
Skills
- Money handling
- Team leadership
- Decision-making
- Purchase order management
- Relationship building
- Computer skills
- Office administration
- Customer service
- Administrative support
- Office management
Certification
- Basic Accounting Certification - Pitt Community College
- Management Applications and Principles Certification - PCC
- Scientific Workplace Preparation Certification - Eastern Florida State
Timeline
Assistant Manager
The Chelsea
09.2025 - 11.2025
Bartender
Fat Cats
05.2025 - 09.2025
Relationship Banker
TRUIST
09.2024 - 04.2025
Multi-Unit General Manager
H & R Block Tax Services
12.2023 - 05.2024
Buyer
Bechtel
08.2022 - 05.2023
Bartender
Coasters Taphouse
02.2022 - 08.2022
Executive Operations Support Analyst
Acuity International
09.2021 - 01.2022
Bartender
Cocoa Beach Fish Camp
12.2020 - 09.2022
Office Administrator
L3Harris
05.2020 - 10.2020
Administrative Manager
Meeks Rentals
02.2019 - 10.2020
Administrative Assistant
Vidant Company Police
10.2017 - 01.2019
MBA - Business
University Of Phoenix
BBA - Business And Organizational Management
Eastern Florida State College
Associate of Arts - General
Eastern Florida State College