Christine Njogu
Chapel Hill
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor of General Merchandise
UNC Student Stores
12.2022 - Current
- Collaborate with management on strategies to increase customer satisfaction
- Develop and delegate projects for junior team members
- Assist in setting practical deadlines for tasks by communicating with both senior and junior staff members
- Train new staff in customer service and general merchandise standards
- Point of Contact for general merchandise employees regarding the sales floor, register, and customer concerns
- Adapt to assist in other departments as needed
- Implement visual merchandising standards by managing and organizing the sales floor
- Uphold customer service standards using clear, empathetic, and effective communication to best meet their needs; in person and through the phone
Research Assistant
UNC School of Education, Espelage RAVE Lab
08.2023 - 05.2024
- Experience navigating public records and databases to obtain study participant contact information
- Cross-referenced contact information to ensure that uploaded data was accurate and up-to-date
- Managed participant database RAGIC to gather and organize participant information
- Upheld participant safety and confidentiality standards
- First point of contact for study participants through phone and email
- Guided participants through re-enrolling in the study and accessing study materials
Student Roomer
UNC Dermatology and Skin Cancer Center
07.2020 - 05.2022
- Coordinated with front desk and nursing staff to ensure that patients were roomed accurately and efficiently
- Assisted front desk staff in keeping the waiting room organized
- Communicated with nursing staff to express any additional needs of the patient
- Supported clinic organization by assisting nursing staff with restocking materials
Education
Bachelors of Science - Psychology, Minor in Neuroscience
University of North Carolina at Chapel Hill
Chapel Hill, NC05-2025
Skills
- Basic laboratory experience
- Microsoft Word
- Excel
- Qualtrics
- RAGIC!
- Jamovi
- Leadership experience
- Attention to detail
Certification
Human Research - Group 2 Social Behavioral Research - 1 Basic Course: Collaborative Institutional Training Initiative
Timeline
Research Assistant
UNC School of Education, Espelage RAVE Lab
08.2023 - 05.2024
Supervisor of General Merchandise
UNC Student Stores
12.2022 - Current
Student Roomer
UNC Dermatology and Skin Cancer Center
07.2020 - 05.2022
Bachelors of Science - Psychology, Minor in Neuroscience
University of North Carolina at Chapel Hill