Christine Modlin
Jamesville,NC
Summary
Provides requests for patient, Insurance companies, Attorneys,hospitals and Physicians offices. Responds to phone calls for clients. Strong Medical records knowledge. Verify and process valid medical authorizations for clinic and hospital facilities. I need no direct supervision and I am independently motivated.
Overview
26
26
years of professional experience
1
1
Certification
Work History
ROI Specialist
MRO Corporation
10.2021 - Current
- Enhanced team productivity by providing targeted training and ongoing support to junior ROI specialists.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality in managing sensitive patient information.
- Developed strong relationships with third-party payers, facilitating prompt resolution of claims issues and ensuring accurate reimbursements.
- Improved efficiency of ROI analysis by streamlining data collection and reporting processes.
Physician Liasion
Martin General Hospital
02.2017 - 10.2021
- Assembly and Analyze charts, Work closely with medical staff to ensure prompt completion of delinquent medical records, Updates chart deficiencies as the physician completes them, retrieves medical records in a timely fashion, file all charts by end of shift and Release of Information as needed
- I complete the Birth certificates, track records as applicable, answer calls, and purge medical records as necessary
- I also complete all ROI releases
Head Cashier
Martin General Hospital
06.1999 - 09.2017
- Enter financial data into the company accounting database to be verified and reconciled
- Communicate with customers to identify and resolve outstanding payments
- Perform clerical duties, such as word processing, data entry, answering phones and filing
Head Cashier
Corey True value
09.1999 - 09.2005
- Worked directly with {departments, clients, management} to achieve common goals
- Hired and trained staff
- Completed and mailed bills, contracts, policies, invoices, and checks
- Developed positive customer relationships through friendly greetings and excellent service
- Trained and served as a peer coach for sales associates
- Demonstrated use and care of merchandise
- Helped customers with questions, problems and complaints in person and via phone
- Stocked shelves and supplies and organized displays
- Organized racks and shelves to maintain the visual appeal of the store
Education
High School Diploma -
Orange High School
Hillsborough, NC01.1984
Skills
- Customer service-
- Time Management
- Medical Terminology
- Microsoft Excel
- Word Processing
- Medical Records
- Medical Office Experience
- EMR System
- Hospital experience
- Efficient and reliable team player
- Employee relations
- Flexible
- Accurate and detailed
- Motivated team player
Certification
Notary Public, 07/01/18, 06/30/23
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Roi Specialist
Timeline
ROI Specialist
MRO Corporation
10.2021 - Current
Physician Liasion
Martin General Hospital
02.2017 - 10.2021
Head Cashier
Corey True value
09.1999 - 09.2005
Head Cashier
Martin General Hospital
06.1999 - 09.2017
High School Diploma -
Orange High School
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