Christine Martinez
Raleigh
Summary
Hardworking high energy professional with proven relationship-building and time management skills in fast-paced restaurant and bar environments. Successful at handling tables of all sizes with accuracy and impeccable full service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Server/ Cashier/ Counter Staff
Saladelia Cafe and Catering
Durham
10.2021 - Current
- Saladelia Cafe and Catering is a North Carolina food service and catering business serving customers through cafe, counter, and event-based operations.
- Assisted in various front-counter roles, including order taking and barista support, to maintain service flow., including order taking, barista support, expo, food running, and phone and online to-go orders.
- Rotated through five front-counter roles, supporting efficient service in order taking, barista duties, expo, food running, and managing phone and online to-go orders.
- Delivered exceptional customer service and resolved guest concerns, contributing to a positive dining experience in a fast-paced, high-volume environment.
- Maintained cleanliness and presentation standards by bussing tables, washing dishes, sweeping, and executing detailed closing tasks.
Server/ Lead Bartender
Bartaco
North Hills
05.2022 - 06.2026
- Bartaco is a restaurant brand focused on fresh completely in-house made Mexican inspired fare, with a menu of specialty tacos, rice bowls, and specialty fresh squeezed drinks in a casual relaxing coastal influenced atmosphere.
- Maintained weekly bar prep of natural syrups, non-citrus fresh juices, garnishes, and batched drinks according to house standards, supporting fast-paced high-volume service and consistent cocktail execution during rushes.
- Trained 50+ bartenders and 30+ servers on service standards, MICROS and Toast systems, cocktail specs, bar prep, table etiquette, and upselling techniques as Lead Bartender, enhancing service consistency and supporting smoother high-volume shifts.
- Maintained weekly bar prep of natural syrups, non-citrus fresh juices, garnishes, and batched drinks according to house standards, supporting fast-paced high-volume service and consistent cocktail execution during rushes.
- Juiced 30+ quarts of fresh citrus each shift to preserve cocktail quality and service efficiency, directly contributing to guest satisfaction in 28-seat full-service bar during high-volume shifts.
Administrative Assistant
CAM Credit Partners
Cary
02.2021 - 08.2021
- CAM Credit Partners is a client service business supporting customers through application processing, payment coordination, and promotional outreach.
- Updated clients on application status and ensured timely communication throughout processing cycle.
- Organized and maintained client files in CRM and cloud storage systems to enhance processing accuracy and efficiency.
- Organized client files and documents in CRM and cloud storage systems to support accurate and efficient processing.
- Processed invoices and payments for new and existing clients to streamline financial transactions.
Sales Associate
American Eagle Outfitters
Elmhurst
10.2019 - 01.2020
- American Eagle Outfitters is a major apparel retailer known for casual clothing, accessories, and in-store customer experience across national locations.
- Recommended products based on customer needs, preferences, and specifications to drive stronger purchase alignment.
- Educated customers on promotions and specials, resulting in increased sales and enhanced shopping experience.
- Recommended products tailored to customer needs, preferences, and specifications, leading to higher purchase alignment.
- Maintained organized and presentable merchandise displays to support continuous sales activity.
- Collaborated with retail team members to enhance product presentation and drive successful promotional efforts.
Crew Member
Auntie Anne's Pretzels
East Elmhurst
05.2018 - 08.2018
- Auntie Anne's Pretzels is a well-known quick-service food brand specializing in freshly prepared pretzels, beverages, and mall-based customer service operations.
- Executed cashier duties and prepared pretzel items and drinks, ensuring adherence to menu standards.
- Closed store on most shifts, completing end-of-day procedures accurately and consistently to maintain operational integrity.
- Interacted courteously with customers, team members, and managers to deliver quality service in a high-volume setting.
- Maintained clean, sanitized, and organized food preparation areas to support safe operations.
- Counted back change and balanced cash till, ensuring accuracy in register totals.
- Counted back change accurately and balanced the cash till to match register totals.
Education
Major: Coursework completed -
New York City College of Technology
Brooklyn, NYCertificate - Phlebotomy
The Royal Learning Institute
Manhattan and Jackson Heights, NYSkills
- Certifications: NHA Certified Phlebotomy Technician; Licensed Phlebotomist
- Skills: Adaptability and Flexibility; Cash Handling; Effective communication; Problem-Solving; Critical thinking; Patience; Team collaboration; Highly motivated; Physical Stamina; Interpersonal Skills; Multitasking; Customer Service; Conflict resolution; Administrative support; File management
- Order management
- Cocktail preparation
- POS systems
- Food safety
- Technologies: CRM; Cloud Storage; Online Ordering Systems; Social Media; Micros POS Systems; Toast
SKILLS
Languages: English (Fluent); Spanish (Fluent)
Timeline
Server/ Lead Bartender
Bartaco
05.2022 - 06.2026
Server/ Cashier/ Counter Staff
Saladelia Cafe and Catering
10.2021 - Current
Administrative Assistant
CAM Credit Partners
02.2021 - 08.2021
Sales Associate
American Eagle Outfitters
10.2019 - 01.2020
Crew Member
Auntie Anne's Pretzels
05.2018 - 08.2018
Major: Coursework completed -
New York City College of Technology
Certificate - Phlebotomy
The Royal Learning Institute