Christina Wentworth
Jamestown
Summary
Dynamic professional with a focus on customer service, training, and inventory management. Recognized for boosting team effectiveness and refining operational workflows to enhance guest interactions. Skilled in cultivating a cooperative atmosphere that supports organizational goals.
Overview
6
6
years of professional experience
Work History
Dog Handler
Dog Days
Greensboro
11.2023 - 07.2025
- Supervised daily operations to enhance workflow efficiency and boost customer satisfaction.
- Trained and mentored staff on company policies, improving adherence to customer service standards.
- Coordinated staff schedules to optimize staffing during peak service demands.
- Resolved customer complaints promptly to enhance the overall guest experience.
- Implemented safety protocols to ensure a secure environment for employees and guests.
- Monitored inventory levels and placed orders to maintain stock availability.
- Guided and supported team members during projects.
Beverage Cart
Starmount Forest Country Club
Greensboro
08.2021 - 10.2023
- Crafted cocktails and beverages tailored to individual customer preferences.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Interacted with customers to elevate their overall dining experience.
- Processed customer orders efficiently using point-of-sale system.
- Resolved customer complaints effectively and professionally.
- Maintained cleanliness of bar area and equipment.
- Assisted in training new bartenders on standard recipes and procedures.
- Oversaw inventory management and restocked supplies to ensure seamless operations.
Sales Representative
Hot Topic
Greensboro
11.2020 - 05.2021
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Cultivated key customer relationships, contributing to increased sales.
- Identified and leveraged cross-selling opportunities to enhance product offerings.
- Engaged with customers to assess needs and recommend tailored products and services.
- Assisted customers in product selection and addressed inquiries effectively.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Maintained visual merchandising standards to attract customer attention.
Sous Chef
Colonial Country Club
Thomasville
06.2019 - 02.2020
- Supervised kitchen staff and coordinated daily food preparation tasks to ensure efficient workflow.
- Trained new kitchen staff on cooking techniques and safety protocols.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Prepared high-quality dishes in a fast-paced kitchen environment.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Ensured compliance with food safety standards and health regulations.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Tracked inventory levels and ordered necessary supplies to maintain consistent kitchen operations.
- Fostered teamwork among staff members to create a supportive and collaborative work environment.
Education
High School Diploma -
Southern Guilford
Greensboro, NC06-2019
Skills
- Canine bathing
- Animal safety
- Animal restraint
- Animal breeds knowledge
- Wildlife handling
- Customer service excellence
- Inventory management
- Workflow optimization
- Staff training
- Multitasking
- Organizational skills
Timeline
Dog Handler
Dog Days
11.2023 - 07.2025
Beverage Cart
Starmount Forest Country Club
08.2021 - 10.2023
Sales Representative
Hot Topic
11.2020 - 05.2021
Sous Chef
Colonial Country Club
06.2019 - 02.2020
High School Diploma -
Southern Guilford