Christina Vellucci
Carolina Pines
Summary
Results-driven Assistant Store Leader recognized for exceptional productivity and efficient task management. Expertise in inventory management, team leadership, and delivering outstanding customer service. Proven ability to enhance communication and problem-solving skills to ensure store success and achieve organizational objectives.
Overview
17
17
years of professional experience
Work History
Assistant Store Leader
PetSmart Inc.
Rocky Mount
05.2008 - Current
- Coached, mentored and trained new team members on operational processes and procedures.
- Resolved customer complaints in a professional manner.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Scheduled staff to assign employee shifts according to departmental and business needs.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Education
Bachelor of Arts - Organizational Managment
Ashford University
San Diego, CA12-2012
Skills
- Employee training
- Visual merchandising
- Inventory management
- Sales strategy
- Customer service
- Team building
- Employee scheduling
- Store maintenance
- Supply ordering
- Performance reviews
Timeline
Assistant Store Leader
PetSmart Inc.
05.2008 - Current
Bachelor of Arts - Organizational Managment
Ashford University
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