Christina Swain
Huntersville
Summary
Certified healthcare professional with practical experience in patient care, hygiene, and mobility assistance. Adept at working in team environments and ensuring seamless workflows. Known for reliability, adaptability, and strong interpersonal skills that foster positive patient interactions. Skilled in vital sign monitoring, basic medical procedures, and maintaining clean and safe environments.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide
Atrium Health Resource Team
10.2022 - Current
- Entering classified patient data and notes in to the patient chart
- Maintained compliance with safety protocols, ensuring quality control in blood sample collection.
- Administrative work: paging out to other doctors, answering phone calls, liaising with providers, and faxing and filing paperwork
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Monitored and documented vital signs to ensure patient safety and comfort.
- Assisted in mobility support, promoting independence while ensuring safety during transfers.
- Trained new staff on best practices for patient care and adherence to protocols.
- Implemented infection control measures to maintain a safe healthcare environment.
- Advocated for patient needs, facilitating effective communication between patients and medical personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Assisted nursing staff with daily tasks for increased efficiency in patient care.
- Performed EKG tests accurately, ensuring patient comfort and safety during procedures.
- Performed venipunctures and capillary collections with precision for diverse patient populations.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Certified Nurse Aide
Private homecare
01.2019 - Current
- Maintaining a safe and clean environment for residents
- Transporting to doctor appointments
- Developed strong relationships with patients and their families, creating a supportive environment conducive to healing and improved wellbeing.
- Provided compassionate patient care and assistance with daily living activities.
- Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
- Improved patient comfort by providing compassionate and attentive care.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Monitored vital signs and reported changes in health status to healthcare professionals for timely intervention.
Administrative assistant
Semper Fi Group inc.
09.2014 - Current
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Managed filing system, entered data and completed other clerical tasks.
Certified Nurse Aide
Novant Health Rowan Medical Center
06.2022 - 10.2022
- Assist patients with ADLs such as bathing, mouth care, feeding, incontinence care
- Maintaining a safe and clean environment for patients
- Monitoring Vitals
- Performed EKG’s
- Maintained and stocked inventory
- Drawing and collecting lab specimens
- Entering classified data
- Administrative work: paging out to other doctors, answering phone calls, liaising with providers, and faxing and filing paperwork
Bookseller
Barnes & Noble Inc
10.2018 - 06.2020
- Engaged with customers in a sincere and friendly manner.
- Prioritized helping customers over completing other routine tasks in the store.
- Cleaned and organized the store, including the checkout desk and displays.
- Contributed to team success by exceeding team sales goals.
- Contacted other store locations to determine merchandise availability.
- Answered customer telephone calls promptly and in an appropriate manner.
- Stocked and replenished merchandise according to store merchandising layouts.
- Entering data for placing orders for customers
- Managed inventory systems, ensuring accurate stock levels and timely replenishment of best-selling titles.
- Developed promotional displays that increased visibility for new releases and seasonal titles, driving sales growth.
- Assisted customers with personalized recommendations based on reading preferences, fostering loyalty and repeat business.
- Streamlined checkout processes, reducing wait times and improving transaction efficiency during peak hours.
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Certified Nurse Aide
Synergy HomeCare
01.2019 - 02.2019
- Assisted with medication management, ensuring compliance with prescribed regimens.
- Provided personalized care and support to patients, enhancing their daily living activities.
- Monitored vital signs and documented changes in patient conditions for healthcare teams.
- Developed and maintained strong relationships with patients, fostering trust and communication.
- Implemented safety protocols and infection control measures to protect patients and staff in home environments.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Part Time Nanny
Tiffany Crank
01.2018 - 08.2018
- Communicated openly with children's parents about daily activities and behaviors.
- Developed engaging educational activities to enhance learning and creativity.
- Implemented routines that promoted consistency and stability for children.
- Mentored new caregivers on best practices for child development.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Education
Nurse Aide -
Central Piedmont Community College
Charlotte, NC05.2018
Phlebotomy Certification -
York Technical College
Rockhill, SC10.2024
Associate of Arts - undefined
Central Piedmont Community College
Charlotte, NC12.2018
High School Diploma - Piano
Northwest School of The Arts
Charlotte, NC06.2015
Skills
- Dependable
- CPR certification
- Organized
- Professional bedside manners
- Compassionate
- Compassionate caregiver
- Documentation
- Phlebotomy
- Scheduling
- Data entry
- Specimen collection
Certification
- BLS Certification
- First Aid Certification
- Certified Nurse Aide
- Certified Nurse Aide II
- Phlebotomy – certification exam scheduled for August 2025
Timeline
Certified Nurse Aide
Atrium Health Resource Team
10.2022 - Current
Certified Nurse Aide
Novant Health Rowan Medical Center
06.2022 - 10.2022
Certified Nurse Aide
Private homecare
01.2019 - Current
Certified Nurse Aide
Synergy HomeCare
01.2019 - 02.2019
Bookseller
Barnes & Noble Inc
10.2018 - 06.2020
Part Time Nanny
Tiffany Crank
01.2018 - 08.2018
Administrative assistant
Semper Fi Group inc.
09.2014 - Current
Associate of Arts - undefined
Central Piedmont Community College
Nurse Aide -
Central Piedmont Community College
Phlebotomy Certification -
York Technical College
High School Diploma - Piano
Northwest School of The Arts
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