Christina Rivenburg
Mooresville,NC
Summary
Experienced professional dedicated to achieving organizational goals. Proficient in leading, guiding, and directing high-performing teams. Possesses excellent interpersonal skills and fluency in multiple languages, facilitating effective communication with a diverse workforce and customer base.
Overview
5
5
years of professional experience
Work History
Patient Advocate
Elevate Patient Financial Solutions
Charlotte, NC
02.2024 - Current
- Verify insurance using EPIC, DECO, translate English to Spanish when needed, assist patients in applying for Medicaid and Disability when eligible. My approvals are higher in number by 15% than others with a case load of over 50 patients or more a week.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Educated patients on available resources and community programs, increasing their access to needed services.
Spanish Teacher
Langtree charter academy
Mooresville, North Carolina
08.2021 - 06.2023
- Taught Spanish I to middle school and high school students
- Utilized classroom management skills, prepared lesson plans, and communicated with parents and staff. I was able to impact over a hundred students with 80% of students passing with a B or higher
- Used written exercises to test and develop reading and writing foreign languages.
- Contributed to curriculum development, ensuring alignment with state standards and incorporation of best practices in foreign language instruction.
- Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
- Conducted foreign language exams to determine fluency and comprehension.
Covid Patient Screener
Lake Norman Regional Medical Center
11.2020 - 08.2021
- Screened patients entering the facility for COVID-19 risks according to medical center policies
- Translated for patients between English and Spanish providing important health information in a timely manner
Crew Leader
Metrolina Greenhouse
02.2020 - 11.2020
- Supervised approximately 25 employees per shift
- Used the computer system to input numbers and details to track plant movement
- Translated orders from English to Spanish
Education
Bachelor of Arts - Spanish-Language Translation
University of North Carolina Charlotte
Charlotte, NC12.2026
Skills
- Bilingual English/Spanish
- Customer Service
- Team Leadership
- Policy Compliance
- Data Management
- Employee Training
- Conflict Resolution
Spanish fluency
- Translation techniques
- Customer service
- Data entry
- Effective communication
- Caseload management
- Proficient in Epic and Advocate
- Patient registration
Languages
Spanish
Full Professional
Timeline
Patient Advocate
Elevate Patient Financial Solutions
02.2024 - Current
Spanish Teacher
Langtree charter academy
08.2021 - 06.2023
Covid Patient Screener
Lake Norman Regional Medical Center
11.2020 - 08.2021
Crew Leader
Metrolina Greenhouse
02.2020 - 11.2020
Bachelor of Arts - Spanish-Language Translation
University of North Carolina Charlotte
Similar Profiles
Brian M. BlickBrian M. Blick
Patient Services Manager at Elevate Patient Financial SolutionsPatient Services Manager at Elevate Patient Financial Solutions
Bryan ScottBryan Scott
Patient Advocate at Elevate Patient Financial SolutionsPatient Advocate at Elevate Patient Financial Solutions
ASHLEY NORFLISASHLEY NORFLIS
Lead Patient Advocate at Elevate Patient Financial SolutionsLead Patient Advocate at Elevate Patient Financial Solutions
Joselin MorenoJoselin Moreno
Scheduling Specialist at Elevate Patient Financial SolutionsScheduling Specialist at Elevate Patient Financial Solutions
Elizabeth AndersonElizabeth Anderson
Teacher at Iredell-Statesville SchoolsTeacher at Iredell-Statesville Schools