Christina Johnson
Cameron
Summary
Motivated and detail-oriented professional seeking a challenging position that offers opportunities for growth and skill enhancement. Eager to leverage strong communication, interpersonal, and problem-solving abilities to contribute effectively to a dynamic team. Committed to expanding knowledge and advancing professionalism while delivering exceptional results and driving organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caseworker III
Franklin County Children Services
03.2022 - Current
- Investigate Cases: Conduct investigations into child abuse, neglect, and truancy; supervise a team handling various referrals.
Case Management: Oversee and assess cases; make referrals to court, law enforcement, or community resources as necessary.
Client Services: Provide direct services, develop and monitor case management plans, and coordinate client transportation and services.
Documentation: Prepare reports, maintain client records, and use computer systems for accurate recordkeeping.
Training and Supervision: Participate in staff training, foster parenting sessions, and supervise special programs; provide weekly supervision to caseworkers.
Agency Collaboration: Work with community agencies, schools, and legal entities to ensure comprehensive client support.
Service Plan Development: Create, modify, and monitor service plans; ensure client progress and regulatory compliance.
Liaison and Advocacy: Act as a liaison between clients and social, financial, health, and legal services; advocate for clients’ needs.
Professionalism: Maintain a professional public image and perform additional duties as required.
Program Worker
The Hope Center
11.2020 - 12.2021
- Manage Phones: Handle calls, messages, and direct them appropriately.
- Assist Clients: Support individuals with substance abuse, mental illness, and homelessness.
- Deliver Food: Distribute food to clients in need.
- Provide Services: Facilitate access to essential services for the homeless.
- Client Check-In/Out: Manage client intake and check-out processes.
- Job Support: Help clients with job searches and resume building.
- Personal Assistance: Aid clients with personal needs and access to services.
- Facility Maintenance: Ensure building cleanliness and perform minor repairs.
- Security Coordination: Work with staff to secure and manage facility floors.
Case Manager
Friendship House
02.2020 - 12.2021
- Maintain Case Histories: File and update case history reports accurately.
- Conduct Client Interviews: Assess clients’ needs through detailed interviews.
- Determine Necessary Services: Identify and recommend appropriate services and assistance.
- Act as Liaison: Connect clients with social, financial, health, and legal services.
- Develop Action Plans: Create and implement plans to enhance clients’ well-being.
- Plan Follow-Ups: Schedule and conduct regular check-ins to monitor progress and needs.
- Adjust Plans: Review and modify action plans based on evolving client circumstances.
Peer Support Specialist
Connection CSP Inc
02.2021 - 09.2021
- One-on-One and Group Meetings: Conduct individual and group sessions with clients to provide support and guidance.
- Share Personal Experience: Share personal stories related to your own diagnosis, disease management, and recovery to inspire and support clients.
- Assist with Wellness Recovery Plans: Help clients complete Wellness Recovery Action Plans (WRAPs) to manage substance abuse and mental health issues.
- Role Model Behavior: Serve as a positive role model, demonstrating effective coping strategies and healthy behaviors.
- Encourage Positive Choices: Assist clients in identifying and making positive behavioral choices to support their recovery and well-being.
Machine Operator III
Zacros of America
11.2018 - 12.2020
- Operate Equipment: Set up and run machinery accurately and efficiently, ensuring optimal performance.
- Quality Control: Check and maintain the quality of production; perform basic troubleshooting as needed.
- Daily Clean-Up: Conduct daily cleaning tasks and maintain a clean, safe work environment.
- Safety Compliance: Adhere to all safety rules and regulations, performing duties in a safe and efficient manner.
- Complete Work Orders: Follow assigned job duties and complete work orders according to production requirements.
- Team Assistance: Support and assist other team members and operators as needed.
Administrative Assistant
SPI Pharma
12.2017 - 11.2018
- Phone Management: Answer and transfer phone calls to appropriate personnel.
- Customer Service: Provide excellent customer service both on the phone and in person.
- Organizational Skills: Demonstrate strong organizational and communication skills in all tasks.
- Handle Secure Documents: Manage confidential documents, including confidentiality agreements and contracts.
- Documentation and Correspondence: Type and prepare various correspondence, reports, and meeting minutes.
- Travel and Expenses: Manage travel arrangements and expense reports for employee business trips.
Education
Associate of Applied Science - Drug And Alcohol Counseling
Delaware Technical Community College
Wilmington12.2021
Associate's degree - Human Services
Delaware Technical College
07.2021
Skills
- Communication: Strong oral and written skills; experienced with diverse professionals and clients
- Interpersonal Skills: Effective in building relationships and collaborating with teams
- Self-Motivated & Detail-Oriented: Independent worker with strong attention to detail
- Customer Service: Committed to exceptional service and support
- Management & Leadership: Experienced in leading teams and managing projects
- Office Etiquette: Professional in phone and email communication
- Problem Solving: Skilled in resolving issues efficiently
- Systems Proficiency: Microsoft Office (Word, Excel, Outlook), Windows OS
- Intake & Documentation: Experienced in client intake and document review
- Counseling & Behavioral Health: Knowledge in addiction counseling and behavioral health
- Social Work & Case Management: Expertise in case management and social work
- 5S & Crisis Intervention: Familiar with 5S methodology and crisis intervention
Certification
- Peer Support Specialist
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Clearances Completed
- Certified Direct Service Worker
Pennsylvania Department of Human Services, Child Welfare - CPR & First Aid Certified
- Federal Fingerprint Clearance
- Mandated Reporter Certification
- State Police Clearance
Timeline
Caseworker III
Franklin County Children Services
03.2022 - Current
Peer Support Specialist
Connection CSP Inc
02.2021 - 09.2021
Program Worker
The Hope Center
11.2020 - 12.2021
Case Manager
Friendship House
02.2020 - 12.2021
Machine Operator III
Zacros of America
11.2018 - 12.2020
Administrative Assistant
SPI Pharma
12.2017 - 11.2018
Associate of Applied Science - Drug And Alcohol Counseling
Delaware Technical Community College
Associate's degree - Human Services
Delaware Technical College
- Peer Support Specialist
- CPR Certification
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