Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Feuerstein

China Grove

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Home Health Caregiver

Sharon Wyatt
11.2018 - 02.2020
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.

Home Health Caregiver

Emma Grey Randall
03.2018 - 10.2018
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.

Retail Sales Key Holder

Lane Bryant
02.2015 - 03.2018
  • Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
  • Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Assisted in visual merchandising, ensuring an attractive store layout for optimal sales performance.
  • Participated in inventory management to maintain accurate stock levels and minimize shrinkage.
  • Increased customer satisfaction by providing personalized assistance and recommendations.
  • Trained new team members on store procedures, policies, and sales techniques for consistent performance.
  • Promoted from Sales Associate to Key Holder due to exemplary work ethic and dedication to customer service excellence.
  • Participated in team meetings where we shared best practices, set goals, addressed challenges, ultimately contributing towards a more cohesive work environment.
  • Balanced multiple competing priorities during busy periods resulting in efficient time-management skills enabling quick resolutions of any arising issues.

Education

Academic

Sacred Heart High School
Yonkers, NY
06-1993

Skills

  • Meal preparation
  • Emotional support
  • Medical equipment operation
  • Cash handling proficiency
  • Motivation skills
  • Customer service
  • Workplace safety
  • Customer service management
  • Task delegation

Timeline

Home Health Caregiver

Sharon Wyatt
11.2018 - 02.2020

Home Health Caregiver

Emma Grey Randall
03.2018 - 10.2018

Retail Sales Key Holder

Lane Bryant
02.2015 - 03.2018

Academic

Sacred Heart High School

Similar Profiles

CREATE PROFILE
Christina Feuerstein