Christina Beaty
Charlotte
Summary
Reliable candidate with many years of experience and skillsets gained and utilized for various industries and jobs, such as customer service, shipping & receiving, data entry, and insurance reimbursement. I put effort into every task assigned, no matter how large or small. I have a strong attention to detail and familiar with warehouse and inventory control procedures.
Overview
9
9
years of professional experience
Work History
Shipping and Receiving
Genesis Bolt & Supply
Pierce City, MO
08.2021 - 12.2023
- Processed inbound and outbound shipments with documented accuracy and timely booking with carriers.
- Checked bills of lading, logged discrepancies immediately, and communicated with suppliers to resolve issues.
- Created clear, accurate records in Excel to support audit trails and reporting.
- Picked and packed customer orders with strong accuracy, escalating issues when product or labelling concerns arose.
- Performed visual inspections and basic quality checks to prevent returns and rework.
- Followed safety procedures and optimized warehouse space.
- Followed quality standards and company procedures.
- Communicated with team members and assisted with training as needed.
- Adapted between picking, packing, and receiving to support daily targets.
- Planned tasks around carrier cut-off times to support on-time dispatch.
Patient Access Coordinator
Davie Dermatology, P.A.
Advance, NC
06.2020 - 06.2021
- Answered patient calls, emails and questions, including finding insurance estimates.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Confidentially managed patient accounts.
- Scheduled patient visits and answered pre-visit questions, including about billing.
- Ensured compliance with professional standards & regulatory requirements.
- Discussed cost of service, insurance coverage, and payment options with the patient.
- Scheduled any necessary outpatient appointments.
- Scanned documents into patient charts.
Reimbursement Specialist
Kindred at Home
Winston-Salem, NC
02.2017 - 01.2020
- Contacted insurance companies to gather policy benefits/limitations.
- Analyzed services to be provided by insurance companies against medical criteria that must be met to obtain insurance reimbursement.
- Kept detailed/accurate records to ensure proper account billing instructions.
- Contacted branch staff, insurance carriers, payroll/billing representatives and credit/collections staff to resolve insurance related problems.
- Obtained/monitored comprehensive information regarding billing and reimbursement criteria for new insurance accounts according to established procedures in order to reduce the risk of non-payment by insurance carriers and achieve timely billing and prompt accounts receivable turnover.
- Kept abreast of changes in insurance related procedures.
Customer Service Representative
Sonoco Display & Packaging
Winston-Salem, NC
02.2016 - 12.2016
- Maintained contact with client by phone and email.
- Provided client with inventory, production, and shipping details.
- Data entry, research, and reporting of various internal and external transactions.
- Accessed client VPN to download client’s bill of materials, specs, etc.
- Internal spreadsheet management.
- Various projects and assignments to provide client and/or management specific information needed.
Office Assistant
Debbie's Staffing for Sonoco
Winston-Salem, NC
08.2014 - 02.2016
- Reviewed and prepared work orders for production.
- Organized and filed production work orders/paperwork.
- Label Creation.
- Data entry, research, and reporting various internal and external transactions.
- Accessed client VPN to download client’s bill of materials, specs, etc.
- Other various duties assigned by customer service.
Data Clerk
Debbie's Staffing for Sonoco
Winston-Salem, NC
07.2014 - 08.2014
- Physically verified and entered inventory details systematically.
- Recorded and input production details systematically.
- Assisted production/warehouse with various duties as needed.
Education
Certification - Healthcare Billing & Coding
Davidson County Community College
Lexington, NC05.2011
College Preparatory High School Diploma -
Derita Christian Academy
Charlotte, NC05.1998
Skills
- Attention to Detail
- Critical thinker
- Results Oriented
- Strong Communication and Interpersonal skills
- Flexible and Adaptive Team Player
- Data Entry
- Inventory Control
- Product Verification
- Database Management
- Shipping and Receiving Procedures
Timeline
Shipping and Receiving
Genesis Bolt & Supply
08.2021 - 12.2023
Patient Access Coordinator
Davie Dermatology, P.A.
06.2020 - 06.2021
Reimbursement Specialist
Kindred at Home
02.2017 - 01.2020
Customer Service Representative
Sonoco Display & Packaging
02.2016 - 12.2016
Office Assistant
Debbie's Staffing for Sonoco
08.2014 - 02.2016
Data Clerk
Debbie's Staffing for Sonoco
07.2014 - 08.2014
Certification - Healthcare Billing & Coding
Davidson County Community College
College Preparatory High School Diploma -
Derita Christian Academy