Dynamic and detail-oriented professional with extensive experience in customer service at Southeastern Freight Lines. Proven track record in conflict resolution and organization, successfully managing multiple projects while fostering a welcoming environment. Proficient in Microsoft Office and dedicated to enhancing client experiences through active listening and effective communication.
Receiving the Quality Achiever Award for a higher level of individual contribution to the Quality Improvement Process within my first year of employment. And most recently received the Eagle Award, which is customer submitted recognition and is the most prestigious award given to employees in the company.