Christian Saunders
Asheboro
Summary
Dynamic professional with extensive experience at Biglots, excelling in customer service and team management. Proven ability in pallet management and failure resolution, fostering strong client relationships and consistently exceeding service standards. Recognized for adaptability and effective communication, ensuring seamless operations and enhanced customer satisfaction. While at Mega Deals Depot, I learn skills at stocking, heavy and team lifting, tidiness.
Overview
4
4
years of professional experience
Work History
Stocker
Mega Deals Depot
09.2024 - 09.2025
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
Lead Support Associate
Biglots
08.2023 - 08.2024
- Implemented and developed customer service training processes.
- Investigated and resolved accounting, service and delivery concerns.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Responded proactively and positively to rapid change.
Sales Associate
Biglots
08.2021 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Applied Science - IT Support Specalist
Randolph Community College
Asheboro, NC01-2021
Skills
- Pallet management
- Protected lifting
- Shelf merchandising
- RFID scanning
- Drawer balancing
- Returns processing
- Basic math
- Team management
- Technical assistance
- Failure resolution
- Opening and closing coordination
- Scheduling coordination
Languages
English
Native or Bilingual
Timeline
Stocker
Mega Deals Depot
09.2024 - 09.2025
Lead Support Associate
Biglots
08.2023 - 08.2024
Sales Associate
Biglots
08.2021 - 08.2023
Associate of Applied Science - IT Support Specalist
Randolph Community College