Christian Santillan
Rolesville
Summary
Dynamic and dedicated professional with a strong background in customer service at Sheetz. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently achieving goals while maintaining a clean and organized work environment. Committed to integrity and delivering high-quality service.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Sheetz
11.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Laborer Helper
Third Party Company
08.2024 - 10.2024
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
- Performed accurate measurements and cuts on various materials, contributing to precise installations.
- Contributed to successful project completion by performing essential demolition and excavation tasks.
- Assisted with building foundations, ensuring stability and proper alignment of structural components.
- Operated variety of power tools and hand tools.
- Unloaded and stored construction materials.
Team Member
Sonic
05.2024 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
GED -
Rolesville High
Rolesville, NCSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Problem-solving
- Cleaning
- Attention to detail
Timeline
Crew Member
Sheetz
11.2024 - Current
Laborer Helper
Third Party Company
08.2024 - 10.2024
Team Member
Sonic
05.2024 - 10.2024
GED -
Rolesville High
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