Christian Lynch
Raleigh,NC
Overview
8
8
years of professional experience
Work History
Production Machine Operator
Fresenius Kabi
06.2024 - Current
- Provides industry and technical expertise to meet ISO: 9000, Current Good Manufacturing
- Collaborate with other team members to ensure smooth production flow.
- Practices (cGMP), personal protective equipment and safety standards.
- Helped with change-overs and set up to assist with job preparation and production functions.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Documented production activity in logs and job tickets.
Operations Support Specialist
Medlit
12.2023 - 07.2024
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows.
- Performs process related troubleshooting and correction; monitors production
Inbound Sales Representative
Spectrum
01.2020 - 12.2023
- Utilized automated systems to log and retrieve information.
- Supported sales department in handling new subscriber orders, account inquiries and assigned tasks.
- Worked with multiple means of communication within fast-paced environment.
- Embraced the role of a Lenovo ambassador, by providing superior customer experience from end to end.
- Increased overall sales 35% through streamlining sales procedures and maintaining long-term relationships with clients.
- Documented details of calls and customer interactions.
Production Operator
Pfizer
01.2017 - 01.2019
- Documented production information via daily system logs and discussed issues with management.
- Set up and adjusted machines for day-to-day operations.
- Used equipment properly to avoid workplace hazards or injuries.
- Inspected final products for defects and flaws using proper QA procedures.
- Improved production and efficiency by 10% by enhancing working conditions with distributed leadership and team development.
- Increased customer satisfaction by creating a customer-focused environment and empowering staff members to deliver exceptional customer service.
- Built seat modules and utilize Plex systems to keep inventory for ongoing data driven production management.
Education
Associate of Science - Biotechnology
Edgecombe Community College
Rocky Mount, NC05-2017
High School Diploma -
Nash Central High School
Rocky Mount, NC05-2014
Skills
- Equipment monitoring
- Materials replenishment
- Activity logging and reporting
- Process improvement
- Black Belt Certified Six Sigma
- Critical Thinker
- Machine operation
- Customer Service
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Implemented Lean and Six Sigma methodologies with company standards.
Timeline
Production Machine Operator
Fresenius Kabi
06.2024 - Current
Operations Support Specialist
Medlit
12.2023 - 07.2024
Inbound Sales Representative
Spectrum
01.2020 - 12.2023
Production Operator
Pfizer
01.2017 - 01.2019
Associate of Science - Biotechnology
Edgecombe Community College
High School Diploma -
Nash Central High School