Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Hatch

Fayetteville

Summary

Experienced with team leadership, ensuring smooth operations and high productivity. I utilize effective conflict de-escalation strategies such as the LATTE method. I employ strategic planning to maintain a positive work environment that gives baristas the greatest chance to deliver world-class service.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Fayetteville, NC
06.2021 - 06.2022
  • Prepared and served high-quality beverages in fast-paced environment.
  • Assisted in training new baristas on beverage preparation techniques and customer service standards.
  • Upheld above and beyond customer service, even during hectic and chaotic times

Shift Supervisor

Starbucks
Cameron, NC
06.2022 - Current
  • Supervised floor and barista operations, making sure that company standards and quality of products in upheld.
  • Managed cash, ensuring that morning, midday, and closing monetary requirements were met.
  • Keeping inventory as tracking amount of products within the store and ordering more to be delivered
  • Trained and coached team members on product knowledge and customer service standards and practices

Education

Bachelor of Arts - History

University of North Carolina At Pembroke
Pembroke, NC
05-2025

Skills

  • Cash handling
  • Staff management
  • Inventory control and record keeping
  • Strategic planning
  • Policy enforcement

Timeline

Shift Supervisor

Starbucks
06.2022 - Current

Barista

Starbucks
06.2021 - 06.2022

Bachelor of Arts - History

University of North Carolina At Pembroke
Christian Hatch