Christian Curtis
North Wilkesboro
Summary
Dynamic Human Resources Apprentice at Samaritan's Purse International Relief, adept at analyzing employment data and crafting training materials. Proven relationship builder with strong written communication skills, dedicated to continuous improvement and problem-solving. Successfully managed confidential information while enhancing and supporting recruiting and benefits administration, contributing to a positive workplace culture.
Overview
12
12
years of professional experience
Work History
Human Resources Apprentice
Samaritan's Purse International Relief
North Wilkesboro
01.2024 - Current
- Prepared and maintained employment records using human resources management system software.
- Updated HR databases with employee changes in position, salary, and personal information.
- Analyzed employment-related data and prepared reports for management.
- Managed confidential employee information with discretion and integrity.
- Gathered and translated technical information into written training material.
- Developed and authored technical training information for internal utilization.
- Relevant Skills: Adaptability, Dependability, Relating with Others, Analytical Thinking, Written Communication, Oral Communication, Collaboration, Critical Thinking, Openness to New Information.
Workplace Planning Consultant
Fidelity Investments
Durham
06.2022 - Current
- Assisted clients in planning and funding their retirements by assisting them in managing, customizing, and diversifying their portfolios using mutual funds and other products
- Built and strengthened relationships with new clients while informing them of account services and capabilities via inbound and outbound calls
- Educated clients on a variety of financial topics and made professional recommendations on investment opportunities, products, and services based on their unique requirements
- Took the initiative to solve customer problems independently and as a part of a team
- Relevant skills: Financial planning and sales, Microsoft office, Excel, Salesforce, Problem solving, strong written and verbal skills to handle and explain complex financial issues to lay people over the phone
Sales Associate
Target
Lynchburg
07.2019 - 06.2022
- Improved operational efficiencies while managing guest requests, store inventory, and transactions
- Answered questions about store policies and concerns to promote a positive guest experience
- Assisted guests with locating and selecting merchandise in any department
- Employed skills in general sales, visual merchandising, and loss prevention
- Supported efficient replenishment of sales floor merchandise
Intern, Administration
Big Brothers Big Sisters of Central VA
Lynchburg
06.2020 - 08.2020
- Communicated with donors, volunteers, general public over the phone and in-person
- Observe executive director and marketing director to learn about organization operations
- Research and compile quantitative and qualitative data for use in promotional campaigns
- Assisted in the development of print marketing materials
- Completed clerical tasks and restocked office supplies for staff
Merchandise Processor II
J. Crew
Forest
10.2018 - 07.2019
- Documented inventory movements in the WMS using handheld scanners
- Inspected merchandise for damages and discrepancies with documentation
- Picked up incoming stock and delivered materials to designated locations
- Prepared boxes, pallets, and crates for outgoing shipment
Event Support Associate
Liberty University
Lynchburg
06.2018 - 09.2018
- Set up event facilities and equipment for a major university hosting over 15,000 students
- Performed post-event tasks, breaking down areas, removing trash, and cleaning facilities
- Efficiently prepared job sites by removing debris and setting up materials and tools
- Organized and transported inventory to various campus and school-owned locations
Receiving/Fulfillment Associate
Kohl’s
Lynchburg
06.2017 - 06.2018
- Supervised material flow, storage, and global order fulfillment
- Ensured efficient and timely replenishment of sales floor merchandise
- Organized store merchandise racks and displays to promote a visually appealing environment
- Assisted customers with prompt and polite support in-person and via telephone
Retail Sales
Cracker Barrel
Lynchburg
07.2016 - 07.2017
- Restocked, arranged, and organized merchandise in front lanes to drive product sales
- Stocked merchandise each day, labeling items in a clear fashion, and preparing attractive displays
- Communicated accurate information about promotions, customer programs, and products
- Build relationships with customers to increase the likelihood of repeat business
Receiving Associate
The Home Depot
Knightdale
02.2013 - 08.2015
- Supervised material flow, storage, and global order fulfillment
- Led warehouse improvement initiatives to advance operational efficiencies
- Established long-term customer relationships through prompt and courteous service
- Enforced the on-time shipment of products to create exceptional customer experiences
Education
Master of Arts - Industrial And Organizational Psychology
Liberty University
Lynchburg, Va05.2022
Bachelor of Science - Industrial and Organizational Psychology
Liberty University
Lynchburg, VA07.2020
Associate of Arts - Business Administration
Johnston Community College
Smithfield, NC05.2014
Skills
- Conduct research & synthesize data
- Communicating through presentations
- Writing detailed & accurate reports
- Demonstrated effective teamwork
- Collect & analyze qualitative and quantitative data
- Independent and collaborative problem solving
- Culturally sensitive
- Relationship building
- Continuous improvement
- Professional demeanor
Volunteer Experience
Pet Help Volunteer, Lynchburg Humane Society, Lynchburg, VA, 06/17 - Present, Performed transfers of dogs and cats safely with company van, Supported pet help team through walking and exercising dogs, Assisted with general cleaning duties
Professional Skills Profile
- Conduct research & synthesize data
- Communicating through presentations
- Writing detailed & accurate reports
- Demonstrated effective teamwork
- Collect & analyze qualitative and quantitative data
- Independent and collaborative problem solving
- Culturally sensitive
References
References available upon request.
Timeline
Human Resources Apprentice
Samaritan's Purse International Relief
01.2024 - Current
Workplace Planning Consultant
Fidelity Investments
06.2022 - Current
Intern, Administration
Big Brothers Big Sisters of Central VA
06.2020 - 08.2020
Sales Associate
Target
07.2019 - 06.2022
Merchandise Processor II
J. Crew
10.2018 - 07.2019
Event Support Associate
Liberty University
06.2018 - 09.2018
Receiving/Fulfillment Associate
Kohl’s
06.2017 - 06.2018
Retail Sales
Cracker Barrel
07.2016 - 07.2017
Receiving Associate
The Home Depot
02.2013 - 08.2015
Master of Arts - Industrial And Organizational Psychology
Liberty University
Bachelor of Science - Industrial and Organizational Psychology
Liberty University
Associate of Arts - Business Administration
Johnston Community College
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