Christi Canter
Boone
Summary
Dynamic nursing professional with experience at Care OnSite and Care XM, excelling in telehealth assessments and patient education. Training new hires/staff and enhancing staff performance through effective communication and coaching. Committed to delivering high-quality patient care and fostering a collaborative healthcare environment.
Overview
10
10
years of professional experience
Work History
Staff/Telephonic Nurse
Care OnSite
Torrance
07.2020 - Current
- Conducted occupational health assessments via telephone to evaluate patient needs and concerns.
- Documented patient interactions and care recommendations in electronic health records accurately.
- Trained new staff on telephonic nursing protocols and best practices for patient communication.
- Collaborated with physicians and other healthcare professionals to provide quality patient care services.
- Answered inquiries from patients regarding medications, treatments, and care plan.
- Conducted follow-up calls with patients to ensure successful treatment plans were followed.
Nurse Manager
Care XM
08.2015 - 07.2020
- Managed nursing staff to ensure high-quality patient care and safety standards.
- Promoted a positive work environment through effective communication with staff members.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
Education
Bachelor of Science - Nursing
Lees-McRae College
Banner Elk, NC05-2019
Associate of Applied Science - Nursing
Caldwell Community College And Technical Institute
Hudson, NC05-2004
Skills
- telehealth assessment
- electronic health records
- patient education
- critical thinking
- effective communication
- Patient communication
- Interpersonal skills
- training new hires
- providing coaching
Timeline
Staff/Telephonic Nurse
Care OnSite
07.2020 - Current
Nurse Manager
Care XM
08.2015 - 07.2020
Bachelor of Science - Nursing
Lees-McRae College
Associate of Applied Science - Nursing
Caldwell Community College And Technical Institute