Christayina Joseph
Jacksonville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Long-Term Care Registered Nurse (prn)
Premier Rehabilitation
Jacksonville
09.2025 - Current
- Administered medications and treatments to long-term care residents.
- Facilitated daily living activities to promote patient comfort and preserve dignity.
- Collaborated with interdisciplinary teams to create and implement tailored care strategies.
- Documented patient progress and care interventions in electronic health records.
- Provided emotional support to patients and families, fostering resilience during challenging times.
Registered Nurse Case Manager (contract)
Humana
Jacksonville
11.2025 - 02.2026
- Coordinated interdisciplinary patient care plans at Humana to ensure comprehensive support.
- Monitored patient progress and adjusted care plans to optimize treatment outcomes.
- Assessed patient needs to develop individualized treatment strategies, enhancing care quality.
- Utilized electronic health record systems for documentation and tracking.
Psychiatric Registered Nurse
Brynn Marr Hospital
Jacksonville
11.2024 - 05.2025
- Provided crisis intervention and support during acute psychiatric episodes.
- Conducted mental health assessments to evaluate patient needs effectively.
- Administered medications and monitored patient responses at Brynn Marr Hospital.
- Collaborated with interdisciplinary teams to create tailored patient care plans, enhancing individualized treatment.
- Educated patients and families on treatment options and coping strategies, empowering them to manage mental health effectively.
Customer Service Supervisor
Maximus Call Center
04.2021 - 06.2023
- Resolved customer complaints efficiently, enhancing overall satisfaction levels.
- Trained new staff on customer service protocols and company policies, enhancing team readiness and service quality.
- Supervised daily operations, contributing to consistent delivery of high-quality customer service.
- Monitored team performance metrics, identifying key areas for improvement to support team development.
- Coordinated scheduling to optimize team coverage during peak hours.
Education
Bachelor of Science in Nursing - Nursing
College of Mount Saint Vincent
Bronx, NY05-2024
Skills
- Medication administration
- Medication management
- Patient assessment
- Healthcare compliance
- Crisis intervention
- Patient education
- Effective communication
Certification
- Basic Life Support (BLS) – American Heart Association
- Advanced Cardiac Life Support (ACLS) – American Heart Association
- Crisis Prevention Intervention (CPI) (if applicable)
Timeline
Registered Nurse Case Manager (contract)
Humana
11.2025 - 02.2026
Long-Term Care Registered Nurse (prn)
Premier Rehabilitation
09.2025 - Current
Psychiatric Registered Nurse
Brynn Marr Hospital
11.2024 - 05.2025
Customer Service Supervisor
Maximus Call Center
04.2021 - 06.2023
Bachelor of Science in Nursing - Nursing
College of Mount Saint Vincent