Christa Juarez
Franklin
Summary
Dynamic and compassionate professional with experience at Community Base Care, adept in time management and problem-solving. Excelled in patient care by implementing efficient multitasking and attention to detail, significantly enhancing patient well-being. Proven reliability through consistent patient support and skillful handling of sensitive information, achieving a positive impact on client health outcomes.
Care-focused Phlebotomist accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Reliant, accurate, and time sufficient in medial coding with extensive expertise in medical billing dealing with various insurance companies.
Overview
3
3
years of professional experience
Work History
DSP
Community Base Care
05.2024 - Current
- Supported daily hygiene needs of patients by assisting with dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene in private residences.
- Recorded status and duties completed in logbooks for management.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Transported clients to and from medical appointments with safety and efficiency.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
Notary Public
Public of Notary in Charlotte North Carolina
07.2022 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Checked client identification to maintain compliance with state legal requirements.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Administered oath to document signers to obtain affirmation of truth.
- Examined documents for accuracy, completion and compliance before notarizing.
Phlebotomist Intern
Western Carolina University
07.2023 - 10.2023
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Collaborated with laboratory staff to expedite processing of specimens, reducing wait times for results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Supported fellow interns through peer mentoring and sharing best practices in phlebotomy procedures.
- Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
- Ensured accurate labeling of specimens, preventing mix-ups and guaranteeing correct test results.
- Updated electronic medical records accurately after each procedure, ensuring seamless information flow within the healthcare facility.
- Implemented time management skills to effectively handle high patient volumes during busy periods.
- Performed difficult venipunctures on patients with challenging veins, minimizing discomfort and increasing success rate.
- Contributed to team efficiency by maintaining organized work stations and managing supplies inventory.
- Adhered to strict safety protocols and infection control measures, protecting both patients and staff from contamination risks.
- Demonstrated adaptability by quickly learning new equipment and technology used in blood collection processes.
- Maintained sterile work environment for accurate results and patient safety.
- Enhanced patient comfort by efficiently performing blood draws and specimen collection.
- Reduced patient anxiety during blood draw procedures with empathetic communication style and gentle technique.
- Developed strong rapport with patients of diverse backgrounds, fostering a positive atmosphere during specimen collection.
- Expanded knowledge on various types of tests and tubes utilized in specimen collection, enhancing accuracy in sample handling.
- Proactively sought feedback from supervisors for continuous improvement in phlebotomy skills throughout the internship period.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Handled insurance verification tasks to validate patient insurance information.
Education
Graduate Certificate - Phlebotomy
South Western Community College
Sylva, NC10-2023
Graduate Certificate - Deep Massage And Sport Massage Uy
Center of Massage
Asheville, NC02-2022
High School Diploma -
Franklin High School
Franklin, NC05-2002
Skills
- Time management
- Problem-solving
- Fast learner
- Attention to detail
- Multitasking
- Reliability
- Medical chart documentation
- Recording data
- Medical terminology
- HIPAA
- Medical records management
- Paperwork processing
Timeline
DSP
Community Base Care
05.2024 - Current
Phlebotomist Intern
Western Carolina University
07.2023 - 10.2023
Notary Public
Public of Notary in Charlotte North Carolina
07.2022 - Current
Graduate Certificate - Phlebotomy
South Western Community College
Graduate Certificate - Deep Massage And Sport Massage Uy
Center of Massage
High School Diploma -
Franklin High School
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