Chris Poole
KANNAPOLIS
Summary
Retail Leadership, Service Sales Leadership Safety Training Inventory Control Training, Coaching, Development Market Share Increase Trade Show Planning Achieving Sales Goals Cost Controls/Profit CRM/Microsoft Office Community Involvement Marketing Materials Design
Overview
31
31
years of professional experience
Work History
Territory Manager
ICP Group
Charlotte
11.2024 - Current
- Managed territory sales strategies and execution for product distribution.
- Developed relationships with key clients to enhance customer satisfaction.
- Trained and mentored sales representatives on effective selling techniques.
- Collaborated with PRO Desk associates at Lowe's and Home Depot to strengthen partnerships
- Facilitated meetings with contractors to clarify project requirements and establish timelines
- Trained store associates and contractors on product knowledge and installation techniques
- Participated in store contractor events
- Completed day-to-day duties accurately and efficiently.
- Established and maintained CRM databases, ensuring data accuracy and compliance.
Territory Sales
UTZ
Charlotte
01.2024 - 11.2024
- Devised territory sales plans to exceed revenue and market penetration goals.
- Led, trained, and developed territory sales team to boost productivity and effectiveness.
- Supported sales team by delivering current territory sales data and costing information.
Territory Sales/Procurement/E-commerce Manager
Recycling Associates
Hickory
03.2023 - 01.2024
- Developed e-commerce strategies to enhance online visibility and engagement.
- Developed procurement strategies aligned with organizational goals and market trends.
- Trained staff on CRM tools to improve data entry accuracy and efficiency.
Business Develop Manager
Atlanta Rubber & Hydraulics
Atlanta
07.2022 - 03.2023
- Executed outreach calls to potential clients, utilizing tailored scripts to increase engagement and generate leads.
- Coordinated CRM software updates to enhance user experience and streamline data management.
- Oversaw operations of hydraulic and rubber product distribution to ensure timely deliveries and customer satisfaction.
Area Service Manager/Sales Representative
Generation Green Recycling
Charlotte
10.2017 - 06.2022
- Managed service operations for recycling programs, enhancing service delivery across multiple regions.
- Executed daily tasks to support operational goals and ensure seamless service flow.
- Resolved customer issues with knowledgeable and friendly service, fostering high satisfaction levels.
Service Specialist
Steritech
Charlotte
10.2015 - 10.2017
Service Supervisor/Service Sales Rep
Cintas
Charlotte
06.2010 - 10.2015
General Manager
Petco
Stafford
10.2008 - 06.2010
Zone Manager
Lowes
Culpeper
10.2007 - 10.2008
Co-Manager
Wal-Mart
Culpeper
10.1995 - 10.2007
Education
Diploma -
Southern Nash High School
Skills
- Territory planning
- Sales planning
- Market Analysis
- Customer management
- Product Positioning
- Sales Training
- Data interpretation
- Relationship management
- Market analysis
- Product training
- Training development
Professional Accomplishments
- 30% increase comp sales
- 100% Customer retention
- 10% Increase in new customers
- Added a new state to the company footprint
- 10% growth year over year 4 consecutive years
- National Glove Promotion Winner
- 7x Sales Contest Winner
- Lead Winning Team for National Mat Promotion
- All 6 Team Members were positive KPI
- Highest Category increase company-wide
- Highest Profit percentage
Timeline
Territory Manager
ICP Group
11.2024 - Current
Territory Sales
UTZ
01.2024 - 11.2024
Territory Sales/Procurement/E-commerce Manager
Recycling Associates
03.2023 - 01.2024
Business Develop Manager
Atlanta Rubber & Hydraulics
07.2022 - 03.2023
Area Service Manager/Sales Representative
Generation Green Recycling
10.2017 - 06.2022
Service Specialist
Steritech
10.2015 - 10.2017
Service Supervisor/Service Sales Rep
Cintas
06.2010 - 10.2015
General Manager
Petco
10.2008 - 06.2010
Zone Manager
Lowes
10.2007 - 10.2008
Co-Manager
Wal-Mart
10.1995 - 10.2007
Diploma -
Southern Nash High School