CHRIS FRANKLIN
Morganton
Summary
Results-oriented expert with robust experience in customer service and impactful communication. Proven track record in cultivating vendor partnerships and executing strategic initiatives, enhancing operational efficiency and customer engagement.
Overview
31
31
years of professional experience
2
2
Certifications
Work History
Business Owner
Dollar Smart
Morganton
01.2025 - 01.2026
- Oversaw daily retail operations, ensuring efficient service delivery and customer satisfaction.
- Managed inventory processes, including transport, stock organization and ordering to maintain optimal levels.
- Collaborated with suppliers to negotiate favorable terms and uphold quality standards.
- Maintained accurate records for production, inventory, income, and expenses to ensure financial integrity.
- Negotiated contracts with vendors to optimize costs for supplies and services.
- Directed budgeting for operations, accounts payable, receivable, and payroll functions effectively.
- Updated website content regularly to reflect current market trends and enhance visibility.
Adult Corrections Instructor
Mcdowell Technical Community College
Marion
04.2000 - 01.2005
- Created lesson plans tailored to diverse student groups, aligning with curriculum standards.
- Evaluated student progress through systematic assessments and constructive feedback.
- Ensured a safe, orderly learning environment by implementing effective classroom management techniques.
- Developed and implemented curriculum-driven lesson plans for all students.
- Managed classroom behavior through consistent rule enforcement.
Employment Specialist
Foothill Industries
Marion
01.1995 - 04.2000
- Managed job placement processes for diverse client populations at Foothill Industries.
- Collaborated with local employers to identify hiring needs and job openings.
- Provided coaching and ongoing support to clients during job search.
- Coordinated community resources to improve client access to additional support services.
Education
Bachelor of Science - Recreation Management
Appalachian State University
Boone, NC05-1993
Associate of Science - Radiologic Technology
Asheville Buncombe Technical College
Asheville, NC06-1991
Skills
- Website management
- Customer relationship management
- Problem solving
- Effective communication
- Adaptability
- Motivation and determination
- Relationship building
- Customer service
- Professional networking
- Strategic decision-making
Certification
HIPAA Training
Timeline
Business Owner
Dollar Smart
01.2025 - 01.2026
Adult Corrections Instructor
Mcdowell Technical Community College
04.2000 - 01.2005
Employment Specialist
Foothill Industries
01.1995 - 04.2000
Bachelor of Science - Recreation Management
Appalachian State University
Associate of Science - Radiologic Technology
Asheville Buncombe Technical College